Bartender

Job Description

Job Description

Ab out the Company:

At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time.

Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home.

About the Role:

If you enjoy serving others and crafting delicious drinks, then join the Tailwind team! At Tailwind, we pride ourselves on providing a warm and welcoming atmosphere to travelers from around the world. As a Bartender, you will be responsible for delivering exceptional service while crafting a range of beverages in a fast-paced environment. Your role will involve creating a memorable experience for our guests, ensuring they leave with a smile and a sense of satisfaction. You will also be responsible for maintaining a clean and organized bar area, as well as monitoring inventory levels and stocking when needed.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include but are not limited to:

• Prepare and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes and customer preferences
• Engage with guests to provide excellent customer service and personalized recommendations
• Maintain a clean and organized bar area, adhering to proper alcohol handling, health and safety regulations
• Maintain appropriate dating, labeling and rotation of all beverage items
• Restock and replenish inventory and supplies
• Handle cash and credit transactions accurately and efficiently
• Collaborate with team members to ensure smooth operations during peak hours
• Address and resolve any customer issues or concerns in a professional manner
• Adhere to all company policies and procedures
• All other task as assigned

Bartender Qualifications/ Skills:

• Proven bartending experience
• Comply with all food and beverage regulations
• Hands-on experience with bar utensils and equipment
• Knowledge of sanitation regulations

Requirements:

• Must be able to pass a background check to receive an Airport Security Badge
• Reliable transportation
• Proof of completion of a state-mandated or otherwise accredited alcohol service training program

Benefits: 

• Paid training
• Employee discount
• Employee referral program
• 401k with company matching
• Health, Dental and Vision offered to full time employees

Tailwind brings warm hospitality to its restaurants with comfortable designs offering a variety of seating options and menus – featuring breakfast, lunch, and dinner. Our menus include gluten free, vegetarian, and low-calorie options, as well as many local favorites.

We understand travelers have varying needs, whether craving a full-service restaurant experience at the start of their journey or just wanting a quick, on the run bite before boarding a flight. With our wide variety of offerings, we ensure all our customers’ needs are met.

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.