Restaurant Assistant General Manager

An acclaimed, chef-driven restaurant is seeking an experienced and passionate Assistant General Manager to join our leadership team. This role plays a critical leadership role in the daily operations of a high-volume, upscale dining operation. The Assistant General Manager partners closely with the General Manager to drive financial performance, develop a strong service culture, build lasting guest relationships, and deliver exceptional dining experiences. The ideal candidate is a hands‑on hospitality leader with a passion for food and beverage, strong operational discipline, and the ability to lead in a fast‑paced, high‑expectation environment. Operations & Guest Experience Support the General Manager in overseeing all front-of-house operations to ensure consistent execution of service standards and hospitality excellence. Actively manage the floor during service, engaging with guests, resolving concerns in real time, and creating memorable dining experiences. Build relationships with regular guests and contribute to a culture of hospitality and guest recognition. Ensure seamless communication and coordination between front-of-house and back-of-house teams. Uphold cleanliness, safety, maintenance, and operational standards throughout the restaurant. Lead guest recovery efforts and ensure concerns are resolved promptly and professionally. Financial & Business Performance Assist in managing a high-volume operation with accountability for revenue growth, cost controls, and profitability. Monitor labor costs through effective scheduling, forecasting, and productivity management. Support inventory controls, purchasing procedures, and cash‑handling policies. Analyze sales reports, labor reports, and key performance indicators to identify trends and improvement opportunities. Support the General Manager in achieving financial goals and operational benchmarks. Leadership & Team Development Lead, coach, and mentor managers, supervisors, and hourly team members to build a high‑performing hospitality culture. Support hiring, onboarding, training, and ongoing development of front‑of‑house leadership and service staff. Foster a professional, inclusive, and accountability‑driven work environment. Conduct performance discussions and provide ongoing coaching and feedback. Lead by example through visibility, professionalism, and a strong floor presence. Beverage & Hospitality Leadership Support the execution and growth of the restaurant's beverage program, including wine, spirits, beer, and cocktail offerings. Maintain strong food and beverage knowledge and serve as a resource for the team. Assist with beverage training, service standards, and guest recommendations. Partner with culinary and beverage leadership to elevate the overall guest experience. Standards, Compliance & Systems Ensure compliance with all company policies, health department regulations, labor laws, and alcohol service requirements. Maintain accurate documentation related to scheduling, payroll, employee relations, and operational reporting. Execute and reinforce service standards, SOPs, and training programs. Support consistency and operational excellence across all shifts. Qualifications Minimum 3–5 years of management experience in an upscale, chef‑driven, or high‑volume restaurant environment. Proven experience supporting operations generating $5M+ in annual revenue. Strong beverage knowledge, including wine, spirits, cocktails, and beer programs. Level One Sommelier certification preferred. Strong understanding of upscale dining service standards and guest expectations. Demonstrated ability to lead large teams in a fast‑paced, hospitality‑focused environment. Solid financial acumen, including labor management, inventory controls, forecasting, and P&L fundamentals. Excellent communication, leadership, guest recovery, and conflict‑resolution skills. Preferred Skills & Attributes Hands‑on leadership style with strong floor presence. Passion for hospitality, food, wine, and guest engagement. High emotional intelligence and guest‑focused mindset. Ability to balance operational execution with strategic thinking. Flexible schedule with availability for nights, weekends, and holidays. Proficiency with POS systems, scheduling software, and financial reporting tools. Compensation & Benefits Competitive salary commensurate with experience Medical, dental, and vision benefits Paid time off Dining privileges and discounts Career growth opportunities within a growing hospitality organization If you are a hospitality professional who thrives in a high‑volume, guest‑focused environment and is passionate about building great teams, delivering exceptional experiences, and developing your leadership career, we would love to speak with you. #J-18808-Ljbffr Nbutexas