Inside Sales Associate
Freedom Ag & Energy Cooperative Inc
Job Description
Job Description
nside Sales Associate
Full-Time/Part-Time
About Freedom Ag & Energy
Freedom Ag & Energy is a farmer-owned cooperative serving communities across Virginia, West Virginia, and Maryland. We provide agricultural products, home and garden supplies, pet and animal health products, outdoor recreation items, and a rapidly growing energy division serving both residential and commercial customers.
Position Summary
Provides customers with friendly and efficient customer service while processing check-out, exchange and return transactions. Utilizes point of sale equipment which includes cash registers, handheld scanners, and credit/debit card terminals, effectively and ensures accuracy of transactions.
Key Responsibilities
Customer Service- Process checkout, exchange and return transactions, using point of sale equipment
- Proactively provides information to customers on products and store events
- Answer incoming telephone calls providing information regarding order status, product availability, current sales, promotions, and store events
- Resolve pricing and merchandise inquiries, identify selling opportunities
- Escalate complex issues to store leadership for assistance
- Monitors front end according to facility procedures to ensure a welcoming and secure environment. Safety & Compliance
- Follow all company safety procedures as to not cause harm to yourself, customers, coworkers, equipment, or inventory.
- Utilize Personal Protective Equipment (PPE) as required. Operate all equipment according to FAE policy and government regulations. Comply with OSHA regulations, work rules and policies.
- High School Diploma or General Education Degree (GED).
- Customerfocused communication skills,
- Prefer 6 months of experience in a retail environment providing excellent customer service and operating pointofsales equipment.
- Prefer experience in agribusiness or a related field. Previous Freedom Ag & Energy work experience a plus.
- Competitive Wages & Generous Paid Time Off
- 401k with Employer Contributions
- Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA)
- Team Member Health/Wellbeing Programs
- Employee Discount
Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required.
Qualifications
RequiredBenefits
Vacancy posted 10 days ago
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