Mutuel Teller Racing Cashier

divh2Mutuel Teller/h2pMutuel Teller must have a passion for meeting our customers needs. Mutuel Tellers must be friendly, customer service orientated, strong relationship builder and trustworthy./ppEnsure costumer bets are placed correctly/ppCash/Cancel tickets as requested by customer/ppCash/sell vouchers/ppDraw or skim money as needed/ppProvide customers with a list of scratches for tracks or results for races/ppUnderstanding pari-mutuel wagering including: reading tickets sold, tote keyboard and basic racing terminology/ppResponsible for balancing drawer at the end of shift reporting all shortages to manager/ppResolve customer complaints regarding race sales and service/ppProvide customer service regarding Horseshoe Indianapolis facility/ppHigh school diploma or GED required./ppExperience in customer service and banking/money handling preferred./ppMust possess strong communication skills, be flexible and detail oriented./ppAbility to read and write; basic computer knowledge; mathematical skills; knowledge of horse racing terms, betting and programs./ppMust possess good interpersonal skills./ppBe available to work various shifts, weekends and holidays./ppMust be at least 21 years of age or older and be able to obtain an Indiana Horse Racing License./ppMust have an outgoing, energetic and enthusiastic attitude./ppAlso required are frequent standing, walking, stooping, bending, reaching, climbing steps and sitting./ppMust be able to lift up to 30 pounds./ppResponsible for fostering a fun environment./ppResponsible for being gracious to all guests and coworkers./ppResponsible for promoting a positive influence in the community and participating in company-sponsored events./ppEnthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs./ppEnsures that behavior and appearance are in compliance with established standards./ppMaintains a professional work environment with management and staff/ppHorseshoe Indianapolis Racing Casino is a smoking establishment, therefore must be able to work in a smoking environment./ppJob Identification 81730/ppJob Category Casino/ppJob Schedule Part time/ppLocations Horseshoe Indianapolis (On-site)/p/div