Customer Retention Specialist - State Farm Agent Team Member
$60k - $120kJamie Pelzer - State Farm Agent
Customer Retention Specialist
Jamie Pelzer - State Farm Agent is looking for a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities:
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
Qualifications:
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
Compensation: $60,000.00 - $120,000.00 per year
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Tampa, Florida.
- Our office is open 9am - 5pm.
- I am a second generation State Farm agent.
- I am a proud graduate of University of South Florida.
Vacancy posted 2 days ago
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