Inside Sales Specialist

Inside Sales Specialist

Working as Full-time Inside Sales Specialist-International, you will receive inquiries from external customers and internal references to facilitate sales in international regions that do not currently have a dedicated Fastenal branch presence. You will not only work with external customers around the world, but also closely coordinate efforts with a multitude of internal teams to ensure that customers, products, and procedures are all in compliance with international trade regulations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

The duties and responsibilities of this position include, but are not limited to:

• Developing and executing a sales plan to reach & exceed our business goals while also implementing cost savings opportunities for our customers
• Maintaining and growing the existing customer base
• Sourcing, quoting, purchasing, and coordinating shipments to international customers
• Identify new potential suppliers & sources for current customer needs
• Understanding what resources are available to complete the task at hand and utilizing them appropriately
• Balancing multiple customer requests at different stages of the purchasing process, and meeting customer requirements based on individual country regulations
• Completing required training within the training period (as applicable)
• Supporting and participating in continuous improvement activities along with performing other duties as needed for branch success

The following skills and qualifications are required for this position:

• 18 years of age or older
• Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
• Possess or are working towards a degree in Business/Marketing OR experience in a customer service and sales-oriented environment
• Excellent written and oral communication skills
• Proficient using Microsoft Office Suite
• Highly motivated, self directed, and customer service oriented
• Demonstrate strong organization, planning and prioritizing abilities
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Work independently as well as in a team environment
• Learn and perform multiple tasks in a fast paced environment
• Willingness to work a flexible schedule, including scheduled conference calls not during business hours
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.