Certified Medical Assistants - Orlando Health (West Orlando Region)

Certified Medical Assistant

Orlando Health is hiring Certified Medical Assistants (CMAs) across the system! The Certified Medical Assistant (CMA) performs patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting. Apply today and let us personally match you with the position that matches your goals, values, and needs.

With over 10 hospitals to choose from between the west and east coast of Florida and a variety of schedules to fit your needs, allow us to personally match you to the location and team that best aligns with your experience, values, and goals. We also have a multiple institutes and practices for any interest or specialty you may be interested in. With benefits that begin day 1, we look forward to the opportunity to support you at any stage of life, including:

• Student loan repayment
• Tuition reimbursement
• Family care support, including backup elder care, backup child care, and pet care
• And more! Learn about the benefits we offer here

Locations include:

• Bayfront Hospital (St. Pete, FL)
• Southlake Hospital (Clermont, FL)
• Dr. Philips Hospital
• Wesley Chapel (Coming mid 2026)
• Lakeland Highland Hospital (Coming mid 2026)

Orlando Health is a private, not-for-profit healthcare organization that has been passionate about delivering expert care to diverse communities for over a century. With physicians in more than 100 specialties, award-winning hospitals, stand-alone emergency departments, urgent care locations and more, the healthcare system attracts patients from across the state, region and nation.

Responsibilities

Key responsibilities of the Certified Medical Assistant (CMA) include:

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.

• Supports and demonstrates effective and professional communication with patients and family members.

• Works collaboratively with the administrative and operations staff.

• Gathers patient data through interview and observation.

• Assists patients and families with preparation for examination.

• Assists the physician or APP during examination and procedures.

• Demonstrates competency in specific tasks and skills as defined by the practice.

• Provides routine treatments and administers approved medication types.

• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.

• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation.

• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.

• Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards.

• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies.

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.

• Maintains compliance with all Orlando Health policies and procedures.

• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.

• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.

• Practices the efficient use of supplies.

• Assists business office as needed with reception, scheduling, and discharge of patients.

Qualifications

Education/Training:

• High school graduate or equivalent.

• Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required.

Licensure/Certification:

• Maintains current American Heart Association BLS Healthcare Provider Certification.

Maintains current certifications by one of the agencies below:

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA)

• Registered Medical Assistant (RMA) by American Medical Technologists (AMT)

• Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA)

• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT)

Experience:

• None.