Product Delivery Manager - Identity and Access Management
Chase
Product Delivery Manager
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in the Chief Technology Office, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will own the vision, strategy, and prioritization of a portfolio of complex Identity and Access Management (IAM) products in the Privileged Access, Vaulting and Secrets Management domain, delivered across multiple teams. You will translate business and security objectives into a clear product roadmap, balancing competing priorities and investment trade-offs to maximize value and ensure high-quality, on-time outcomes. Leveraging deep expertise in product management, AI-enabled data analytics and pattern identification, the product development lifecycle and portfolio governance, anchored in Agile principles, you will foster a culture of collaboration, transparency, innovation, and data-led decision-making. You will navigate ambiguity and shifting priorities, manage cross-portfolio dependencies and risks, and influence stakeholders at every level to ensure Privileged Access initiatives align with organizational and IAM strategy. As a recognized subject matter expert and value-delivery champion, you will exercise considerable judgment on complex issues and make impactful decisions that shape the strategic and operational direction of the product area.
Job responsibilities include:
- Leading end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leading the completion of change management activities across functional partners and ensuring adherence to the firm's risk, controls, compliance, and regulatory requirements
- Effectively managing timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Working with other Product Owners and Engineering Leads to manage end-to-end product vision, strategy, and roadmap for complex PA and VSM products, prioritizing initiatives across multiple teams to ensure alignment with business value, security objectives and IAM strategy
- Managing the product portfolio across its full lifecycle — from discovery and definition through delivery and iteration — incorporating technical design, dependencies and timelines to ensure high-quality outcomes
- Supporting and enabling the team's AI transformation by embedding principles that drive adoption, maturity and uniformity across the portfolio
- Defining and continuously refining portfolio priorities, making evidence-based trade-off decisions that optimize value delivery across competing initiatives
- Identifying, managing and mitigating cross-portfolio risks and dependencies, proactively addressing roadblocks and implementing contingency plans to maintain delivery momentum
- Collaborating with engineering leads, product managers, product security leads, and business stakeholders to define product scope, objectives and deliverables, ensuring alignment with organizational and IAM strategy goals
- Using advanced facilitation, communication and presentation skills to influence stakeholders at all levels and escalate organizational impediments to leadership
- Leveraging portfolio metrics, analytics and market trends to assess performance, inform strategy, drive continuous improvement and establish best practices across the product area
Required qualifications, capabilities, and skills include:
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Advanced knowledge of product and portfolio management practices — including roadmap development, prioritization frameworks, investment planning, and value measurement — with a proven ability to guide teams through complex, multi-workstream programs
- Advanced knowledge of multiple product development lifecycle stages, methodologies and best practices, enabling effective guidance and support for delivery teams
- Technical fluency sufficient to support complex IAM technology and Cybersecurity products, including the ability to break down business and technical objectives into manageable, well-sequenced workstreams
- Advanced stakeholder management skills, with the ability to establish productive working relationships and influence decision-making across cross-functional teams
- Proven track record of managing risks, dependencies and high-performing teams in a fast-paced, technically complex environment
Preferred Qualifications, Capabilities, and Skills:
- 10+ years of experience or equivalent expertise spanning product management, Agile methodologies and portfolio management of complex technology products in a large organization
- Strong data analytics capabilities with a relentless focus on data-driven continuous improvement
- Proven Program and Portfolio Management expertise with deep experience applying Agile frameworks at scale
- Agentic AI proficiency and experience partnering with technology teams to drive innovation and adoption
- Good understanding of Identity and Access Management concepts and policies.
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