Regional Manager Colleague & Labor Relations

Job TitleAccountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.Note: "patients" refers to patients, clients, residents, participants, customers, membersEssential FunctionsOur Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.Leadership• Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.• Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operationsDirection & Growth• Providing advice, guidance & leadership to service area, functional area, RHM & Regions.• Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice• Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spendStrategic Support & Accountability• Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives• Responsible for supporting regional efforts to comply with functional area priorities• Accountable for the selection, evaluation & overall success of the functional leadership teams• Organization-wide focal point for establishing functional strategies & governance over financials & staffing• Accountable for communication between service area, functional area, RHM & Regions leaderOperational Delivery• Responsible for measuring & reporting KPIs/metrics & value delivery• Providing advice, guidance & leadership for the colleague life cycleMaintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.Functional Role (not inclusive of titles or advancement career progression)Manager, Regional, Colleague & Labor RelationsSupports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM). In partnership with Colleague & Labor Relations leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategy Priorities to realize a person-centered, mission-focused colleague culture. Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities. Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned MinistriesManagement of CLR team members & daily workPartners with Ministry HRBPs & CHROs on Ministry initiativesTriage & assignment of compliance casesAudits compliance & employee relations entries into case management systemEnsures consistency of disciplinary outcomesResponsible for assigned Departments & caseload for local MinistryParticipates in local Ministry Executive Team MeetingsDirects local Ministry Executive Team members & partners in sensitive employment transactionsCreates job flows & processes for local projectsImplements System Policies & procedures from Director of CLRCoordinates with COE Peer Leaders within assigned MinistriesLabor Functions:Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations.Manages contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management.Responds to Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel.Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources.Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate.Leads Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership.Conducts manager education regarding contract terms to ensure consistent application of the CBA.Collaborates with Labor Strategy Team to coordinate & participate in local response strategies including petition response and union election vote management, educational training about unionization campaigns, layoffs, closure of locations, etc. for both leaders & colleagues.Minimum QualificationsBachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field.Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience.Previous people management or team leadership experienceAdditional Qualifications (nice to have)Master's degreeExperience in a health system/healthcare environmentPhysical & Mental Requirements & Working Conditions (General Summary)Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. OccasionalExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). OccasionalExposure to or subject to noise, infectious waste, diseases & conditions. OccasionalExposure to interruptions, shifting priorities & stressful situations. FrequentAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. FrequentAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. FrequentPerform manual dexterity activities & / or grasping / handling. FrequentAbility to climb, kneel, crouch & / or operate foot controls. OccasionalUse a computer / other technology. FrequentSit with the ability to vary / adjust physical position or activity. FrequentMaintain a safe working environment & use available personal protective equipment (PPE). ContinuousComply with Trinity Health's Code of Conduct, policies, procedures & guidelines. ContinuousAbility to provide assistance in the event of an emergency. OccasionalDirect Healthcare Services:Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. FrequentLift a maximum of 30 pounds unassisted. OccasionalUse upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. OccasionalWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. ContinuousEncounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. ContinuousPerform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). OccasionalIndirect Healthcare / Support Services:Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. FrequentLift a maximum of 30 pounds un