Barista - La Concha Resort

The Condado Collection

The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels to restaurants and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with a history since 1958. Representing the fun "Latino Chic" lifestyle, offering elegant amenities and a popular nightlife to all guests. Our goal is to create experiences and inspire journeys not only for our guests but also our workforce. We trust that our team members are the key to providing passionate and authentic service. Let's build together a collection of memories!

Key Responsibilities

• Welcome and recognition of all guests according to company standards, anticipating and meeting their service needs, and thanking guests with genuine appreciation.
• Maintain the cleanliness and condition of the service area.
• Prepare coffee beverages following specified recipes and beverage preparation techniques such as espresso, caff latte, cappuccino, among others.
• Maintain inventory by replenishing coffee bean supply, stocking coffee preparation equipment, and ensuring a constant supply of pastries and cookies for the coffee bar.
• Ensure equipment remains operational by following operation instructions, troubleshooting malfunctions, maintaining supplies, performing preventive maintenance, and arranging repairs when necessary.
• Anticipate and communicate restocking needs.
• Complete assigned cash reports, resolve any discrepancies, deliver receipts, and secure the cash box.
• Complete opening or closing duties according to standards.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the manager.
• Complete safety training and certifications.
• Ensure expectations and quality standards are met.
• Inspect assigned station before opening to ensure it is clean and properly prepared.
• Know all menu items, their garnishes, contents, and preparation methods.
• Be prepared to answer guest questions about the menu directly and concisely.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
• Complete safety training and certifications.
• Develop and maintain positive working relationships with others, supporting the team to achieve common goals.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of confidential information.
• Perform other reasonable tasks as requested by the supervisor.

Qualifications

• Hospitality-oriented
• Barista Certification preferred
• Previous Barista experience (2 years)
• Ability to handle difficult situations effectively
• Ability to work quickly and efficiently, especially under pressure
• Capable of lifting up to 25 pounds
• Flexibility to work varied shifts, including weekends and holidays
• Fully bilingual (Spanish/English)

Benefits

• 401(k) Plan
• Employer Contribution to 401(k)
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Paid Holidays
• Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive and people-centered culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law.