HR Administrative Assistant

HR Administrative Assistant (Administrative Officer II) (3235)

Join the team that moves Maryland! The Maryland Transit Administration (MTA) is seeking a HR Administrative Assistant. The HR Administrative Assistant serves as the primary administrative support to the Office of Human Resources, reporting to the HR Director. The position coordinates administrative functions, office operations, communications, special projects, and customer service activities while ensuring the efficient operation of the Human Resources Office.

Essential Duties:

Administrative Support

• Provide administrative support to the HR Director.
• Manage calendars, meetings, correspondence, and scheduling priorities.
• Prepare presentations, reports, meeting materials, and communications.
• Track assignments, action items, and special projects on behalf of the HR Director.
• Coordinate leadership meetings, advisory groups, employee engagement activities, and training events.

HR Office Operations

• Coordinate daily administrative operations of the HR Office.
• Ensure timely and professional customer service for employees, retirees, applicants, and stakeholders.
• Monitor shared HR mailboxes, phone inquiries, and office workflows.
• Maintain office procedures, forms, records, and administrative systems.
• Coordinate office supply procurement and inventory management.
• Assign and monitor work activities to ensure timely completion of tasks and customer service objectives.
• Assist with onboarding, training, scheduling, and performance feedback for contractual staff.
• Escalate performance concerns and staffing issues to HR leadership as appropriate.

Preferred Qualifications:

• Associate's degree; bachelor's degree preferred.
• Four years of progressively responsible administrative support experience.
• Experience supporting executive-level leaders.
• Experience coordinating office operations.
• Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Strong organizational, communication, customer service, and project coordination skills.

Location: Baltimore City