ESI Benefit Educator

Client Benefit Educator

Client by Evernorth is seeking professional, engaging Benefit Educators to support client benefit fairs and events. This on-call role is ideal for individuals who enjoy face-to-face interaction and are comfortable representing a trusted pharmacy benefit services manager brand in public, client-facing environments. Benefit Educators serve as a knowledgeable, approachable presence at benefit fairs, helping individuals understand their pharmacy benefits, answer high-level questions, and access appropriate resources. This is a contingent role with no guaranteed hours; work is offered based on client needs and event volume. This position requires driving responsibilities. Candidates must live within a 180-mile radius of the location(s) listed below and be able and willing to commute within that radius. Candidates must have their own form of reliable transportation.

Phoenix, AZ - 2 Flagstaff, AZ - 2 Las Vegas, NV - 2 Reno, NV - 2 Alburquerque, NM - 2 Las Cruces, NM 2 Gallup, NM 1 Carlsbad, NM - 1

Responsibilities:

• Deliver positive, informed member experiences by supporting individuals at client benefit fairs and events
• Increase benefits awareness and engagement through proactive, professional attendee interactions
• Build trust and confidence by answering high-level pharmacy benefit questions and connecting attendees to appropriate resources
• Support consistent, high-quality event execution by sharing educational and promotional materials
• Contribute to continuous improvement by completing required post-event feedback
• Attend an annual Client training to build foundational knowledge of the organization, industry, and educator role
• Participate in a 30-minute 1-hour account-specific training session with the account team at least 48 hours prior to each assigned benefit fair
• This training covers client-specific plan details and key talking points to ensure educators feel prepared and supported
• Professional attire and demeanor required at all events

Additional Information:

Training will be provided to ensure that you are well prepared to answer client questions. This is a contingent role with no guaranteed hours; work will be available on an as-needed basis.

Skills:

• Strong verbal communication and interpersonal skills
• Comfort engaging individuals one-on-one and in small group settings
• Professional presence in client-facing environments
• Customer service or public-facing experience preferred
• Familiarity with benefits or insurance information is a plus

Keywords:

Education: High School Diploma or GED required

Skills and Experience:

Required Skills:

• VERBAL COMMUNICATION
• INTERPERSONAL SKILLS
• ENGAGING INDIVIDUALS ONE-ON-ONE
• ENGAGING INDIVIDUALS IN SMALL GROUP SETTINGS
• PROFESSIONAL PRESENCE IN CLIENT-FACING ENVIRONMENTS
• CUSTOMER SERVICE EXPERIENCE
• PUBLIC-FACING EXPERIENCE
• FAMILIARITY WITH BENEFITS INFORMATION

Additional Skills:

• FAMILIARITY WITH INSURANCE INFORMATION

Languages: English Read Write Speak

Minimum Degree Required: Completed High School (Diploma or GED)