Certified Medical Assistant / Business Assoc, Primary & Walk- In Care, Full Time, Day

Position Summary

• CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. This includes patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. The role is responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures, and for maintaining close working relationships with all practice staff to ensure proper workflow, care and treatment.
• BA) Performs a variety of essential front‑desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. The applicant is responsible for maintaining the daily patient schedule, answering all incoming calls that result in scheduling an appointment, medication refills or passing along inquiries from a clinical or billing nature, in a courteous, caring and respectful manner. The role coordinates with the clinical staff on any special needs or requirements and ensures proper patient flow. Supports the practice and professional staff as directed or requested by the Practice Manager.

Education High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management or business, and computer skills. Experience Previous MA experience in a clinic, physician's office or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required. Skills Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, NCCT required. BCLS certification preferred upon hire and required. Understanding of the operations of a medical practice preferred. Strong orientation toward high‑quality, cost‑effective, comprehensive medical care. Effective organizational and time‑management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication skills – both oral, written and presentation – to convey information clearly to persons of varied ages, customers and/or groups. Ability to create, maintain and support a high‑functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates courteous, caring, respectful and compassionate behavior at all times. Ability to listen and respond in a non‑judgmental manner, with clear expectations. Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments, speak constructively about co‑workers and the organization, and assume responsibilities and accountability for job duties. Supports company‑wide efforts to improve and maintain a high level of patient/customer satisfaction. Position may require rotating to other VMG locations from time to time when necessary. Job Location Wayne Center, 759 Hamburg Tpke, Wayne, New Jersey Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D (Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits (e.g., Short‑term and Long‑term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities Salary Pay Range: $22.99 - $28.74 (per hour) EEO Statement Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment. #J-18808-Ljbffr Valley Health System