Part time AM Sales Associate

Job Description

Job Description

JOB SUMMARY

The purpose of this job is to deliver exceptional guest service in a Frost Bake Shop retail location during the day time hours.

PAY RANGE. $12 - $14/hour

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensures outstanding guest service by modeling exemplary service delivery; includes acknowledging every guest, answering the store phone in a timely manner, maintaining exceptional standards for cleanliness and product quality, possessing solid product knowledge, and all other components of guest service.
• Handles guest payments with accuracy and discretion, protecting credit card information at all times.
• Maintains appropriate stock levels in front cases, staging area & refrigerators; ensures quality of products stocked.
• Assists with supply inventory by assembling & branding packaging
• Completes cleaning tasks on a continuous basis to include washing of dishes, wiping of tables, chairs, front doors, cases, windows, restroom, and service area; refers to and works on the weekly cleaning list for additional duties when guest traffic is slow.
• May perform other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to develop and maintain productive and positive relationships with vendors, customers, and other employees.
• Ability to effectively present information and respond to questions from internal/external customers.
• Strong organizational skills for the performance of a variety of complex administrative duties. Ability to prioritize tasks.
• Accuracy and attention to detail; logical and methodical approach to problem solving.
• Proficiency in standard software applications including and with standard office equipment.

ENVIRONMENT & WORKING CONDITIONS

This job operates in a climate-controlled retail environment with occasional exposure to a 0-degree walk-in. Appropriate cold-weather gear is provided at each location.

PHYSICAL DEMANDS (including requirements for travel or working nights/weekends/holidays)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Requires:

• Regularly required to talk and hear.
• Requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing.
• Frequently lifts and /or moves items weighing up to 50 lbs.
• Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Regularly requires long hours and frequent weekend work.