Luxury Fashion & Timepiece Manager - Jared Jewelers - Spotsylvania Mall

LUXURY FASHION AND TIMEPIECE MANAGER Title: Luxury Fashion and Timepiece Manager Reports To: General Manager or Assistant General Manager in their absence Basic Function: The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. It will oversee fashion and timepiece sales performance, launch executions, product education implementation, and training plans to improve store performance. Minimum Requirements: Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with company or similar experience level with another company. Completion of Minimum Training Requirements training module and the Minimum Training Requirements Quiz with a passing score. Responsibilities: Serve guests and promote store and personal sales (40% time allocated) Consistently attain sales and performance standards, special event and store promotion results. Promote an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority. Provide an exceptional guest experience by keeping with the guest’s agenda and providing proper follow-up using the Clienteling system. Consistently monitor the flow of guests and assist with matching the appropriate team member with the guest. Supervise fashion merchandise categories and timepiece brands and train all team members on fashion merchandise and timepieces (50% time allocated) Oversee implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories across the store. Develop and maintain complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert to train all team members on features, benefits, quality, value, warranties, services, and procedures of each fashion and timepiece brand and collection. Operate as a point of contact with vendor partners and ensure successful completion of all vendor trainings, eLearnings, and incentive submissions for the store. Review weekly fashion and timepiece reporting and evaluate areas of opportunity regarding each brand and collection. Coordinate with the management team to develop effective training plans to improve merchandise sales, standards performance, and guest experience. Collaborate and assist with Management Team (10% time allocated) Collaborate with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling, and updates related to team members. Communicate pertinent information to the General Manager regarding team members, including personnel and security concerns, merchandising needs, etc. Respond to guest complaints and issues promptly and courteously in partnership with the General Manager. Assist management team with primary responsibilities in their absence. Other essential responsibilities Act in a manner that aligns with Signet’s Core Values and respects guests and team members. Maintain consistent, regular scheduled attendance. Strictly adhere to all company policies and procedures, including Loss Prevention, Sales, and Credit policies. Maintain a high level of security awareness during selling procedures. Perform other duties as assigned. Required Skills and Abilities: Lead by example by attaining required daily performance standards, special event goals, and executing store promotions. Positive, enthusiastic, team-spirited work style, exhibiting Signet’s Core Values at all times. Analytic thinking and reasoning. Ability to train and develop team members, conduct store training meetings as needed. Professional approach and image. Tactful, friendly manner when dealing with people. Plan, organize, follow-up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Accept responsibility, make decisions, delegate, and follow-up as appropriate. Reliable and dependable. Operate all sales-related equipment. Physical Demands: Must possess the ability to stand for long periods, reach with hands and arms, move among display cases; handle and feel merchandise; sit, stoop, kneel, crouch; lift and move up to 10 pounds; see well enough to discern differences in merchandise quality. Work Schedule: As required by the store to include evenings and weekends. Three nights per week or as required by the General Manager. Sunday on an alternating basis or as needed. Store hours during special events and key selling times of the year. Base pay: $15.75 – $20.10 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels of employees. While we appreciate every applicant’s interest, we can only contact those selected for further consideration. #J-18808-Ljbffr