Associate Director of Financial Aid

Contact Name: Talladega College Office of Human Resources Talladega College, ranked the #1 Top Value School in the South by U.S. News & World Report, is seeking an Associate Director of Financial Aid. The Associate Director reports to the Director of Financial Aid in the Enrollment Services division. Description 1. Financial Aid Processing - 60% of time Maintain knowledge of federal, state, and institutional regulations and how they apply in the context of enrolling at Talladega College. Analyze financial aid application data, create and renew financial aid awards and modify financial aid packages based on changes; communicate changes in eligibility to students and parents. Transmit and monitor Institutional Student Information Records (ISIRs), and monitor ISIR transactions and changes to ensure federal compliance standards are being met. Monitor and request draw down of federal loan, Pell grant and SEOG amounts in collaboration with Business Office staff. Handle inquiries and requests from Federal. State, or other constitutes for renewals and requested documents. Training office staff on federal aid and compliance 2. Counsel students and families - 35% of time Counsel students and families in person, in writing and over the phone about the financial aid process, award packages, billing statements, budgeting, and the financial impact of changing enrollment. Lead financial literacy events. Be conversant in services, resources and policies available across campus. 3. Advocacy, committees, collaboration, and general office participation - 5% of time Attend departmental and divisional meetings; serve on various committees; partake in financial aid advocacy or professional development organizations. 4. Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community 5. Complete and meet deadlines for required training and performance management cycle 6. Perform other duties as assigned Requirements Associate Director: Education: Bachelor’s Degree; Master’s Degree Preferred Experience: 5+ years of financial aid experience Ideally, experience using PowerFAIDS, FSA Partner, and other aid processing systems Specific Job Duties Office operations in the absence of the Director of Financial Aid Processing ISIRs, corrections, originations, and disbursements Uploading COD Response files Satisfactory Academic Process (SAP) monitoring and implementation Providing technical assistance for aid processing systems as necessary Processing the financial aid portion of the Integrated Postsecondary Education Data System (IPEDS) report Reporting the Fiscal Operations Report and Application to Participate (FISAP) report Processing Professional Judgements and Unusual Enrollment History (UEH) Monitoring and processing Return to Title IV (R2T4) Maintain R2T4 paperwork and website information Notifying affected students of a completed R2T4 Processing Anticipated Aid reports at the beginning of each semester Processing ad hoc reports for administrative usage as necessary Being firstlevel of handling escalated student andparent calls Processing external agency requests for student verification Assuring accuracy of the financial aid information listed on my.talladega.edu Assuring that electronic forms and links are updated each academic year Assisting with reconciliation process as directed Overseeing FAO staff training Submitting VA certifications and monitoring VA eligible courses for compliance Providing excellent, professional customer service Completing any other projects as assigned by the Director of Financial Aid

TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER