Brand Associate

Join our team as a PT Brand Partnership Associate and elevate your career by representing innovative designed for life products at third party in-store events! This role offers the opportunity to showcase your sales expertise and passion for customer engagement by delivering impactful product demonstrations to drive brand awareness and sales! What’s In It For You Sales Incentive Bonus Program: Potential bonus up to $675 per quarter Paid Time Off: Accrue up to 26 hours annually Benefits: Health Plan Discount, Employee Assistance Program, Financial Wellness Tools, Pet Insurance Associate Discounts 401K Matching Contribution Mileage Reimbursement What You’ll Do Travel to temporary Lovesac events located in third-party stores for a designated territory. Represent Lovesac during events to increase brand awareness and build customer loyalty. Engage with customers by creating an interactive environment, delivering engaging product demonstrations, and promoting limited time promotional offers to drive interest and sales. Create a sense of urgency with customers to drive sales during the limited-time Lovesac event. Stay updated on product features, benefits, and industry trends to drive remarkable results. Promote our Lovesac post purchase experience to ensure overall customer satisfaction. Quickly identify and resolve customer issues, ensuring a positive shopping experience. Assist in setting up Lovesac product displays, ensuring adherence to brand standards. Support the take-down process after events ensuring all items are stored and organized correctly. Maintain a welcoming and visually appealing event by following visual merchandising standards. Oversee Lovesac operations for the event and ensure they are followed to company standards. Gather customer feedback to share with Management to drive future sales and engagement. Flexibility to support local stores when Lovesac events are not occurring. In-store responsibilities include but are not limited to: Actively engage with customers using our selling techniques and product demonstrations. Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post purchase. Conduct customer outreach by using company provided tools/communication methods. Provide attentive service to ensure customer needs are met and build customer loyalty. Learn and explain product and service features/benefits to effectively demo, assist, and educate customers. Promote services including customization options, delivery, and post-sales support when engaging with customers. Utilize company tools, sales data, and reports to prioritize tasks and support daily operations. Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space. Meet or exceed Lovesac event demand plans and key performance indicators. Meet or exceed individual sales goals and key performance indicators. Perform other duties as assigned by Management. Qualifications Core Values Top Ambition We All Win Together Conscious Operations Do Less and Do Best Love Matters Table-Stakes Values Willing to Sweep Floors Grit Positive Self-Aware Self-Starting Insatiable Learners Transparency Customer-Centric Competencies Builds Customer Centricity Drives Remark-able Results Collaborates Effectively Makes Good Decisions Demonstrates Self-Awareness Requirements 18 years of age or older. Must have a valid driver’s license, a clean driving record free of major violations, access to a reliable vehicle for work-related travel along with current vehicle insurance. Able to work flexible hours including evenings, weekends and holidays. Must reside within 30 miles from the location and within the same state that is listed on the job posting. Minimum of 1 year of high-paced experience in a retail or customer service role required. Experience in a temporary or event-based setting preferred. Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third-party events and for occasional meetings using various forms of transportation. Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property. Ability to stand for an extended amount of time and must be able to move objects (including regularly lifting medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position. Must be able to assemble furniture and displays while working on the sales floor. This position routinely requires the following actions: bending, twisting, kneeling, grasping, reaching, pulling, pushing, standing, stooping, walking, crawling, and climbing. The description of compensation and benefits in this posting are based on a reasonable, good faith belief. Associate compensation will vary based on factors such as location, qualifications, experience, skill level and competencies. Associate bonus eligibility and compensation is governed by the terms of plan documents and based on a variety of factors, including schedule, season, and individual and company metrics. Bonuses are not guaranteed and may vary by associate. Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 1 1/2 times their regular rate for any hours worked on company recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents. Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender-related identity, gender nonconformity), pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law. #J-18808-Ljbffr