Client Operations Associate

Job Description

About Laffer Tengler Investments

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Laffer Tengler Investments is a growing asset management firm based in Scottsdale, serving clients with complex portfolios and multi-generational wealth. We are seeking a detail-oriented Client Operations Associate to support the daily operations of our Wealth Management team and help deliver seamless, high-touch service.

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The Role

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This hands-on role supports client onboarding, account administration, money movement, reporting and client service, working closely with our Wealth Management, Trading, Operations and Compliance teams. As a small, boutique firm, we’re looking for someone who prefers a high-touch setting to a large corporate environment, is comfortable wearing multiple hats, and takes ownership of their work. You’ll think independently while collaborating closely with a small team, and you’ll bring a deep commitment to confidentiality.

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Key Responsibilities

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• Client onboarding: account opening documentation for Pershing and Schwab
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• Prepare Investment Management Agreements
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• Money movement and security transfers (prepare directives for signature as required)
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• Account maintenance: beneficiary updates, change of address and phone number
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• Quarterly data audits (proxy voting, cash sweep, accounts pending closure)
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• Client reporting: monthly, quarterly and as-needed reports to clients and their tax advisors
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• Prepare templates for account opening, account closing and account changes
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• Prep work for weekly meetings with Nancy (agenda, client information, client reports)
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• Monitor and track RMDs
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• Weekly cash and market value report: research and determine action to be taken
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• Respond to client requests (provide wire instructions and delivery instructions)
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• Monitor messages from Pershing and Schwab for action to be taken by the Wealth Team
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Qualifications

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• 2–5 years of experience in financial services, preferably wealth management or RIA operations
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• Schwab and/or Pershing experience preferred; specific systems can be taught
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• Familiarity with account documentation, money movement, fraud prevention and compliance
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• Strong attention to detail and sound judgment
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• Clear, professional communication and a client-first attitude
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• Proficiency in Microsoft Office, particularly Excel
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• CRM or portfolio management system experience, and SIE or Series 65/66, a plus
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What We Offer

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• Competitive compensation and comprehensive benefits, including health insurance, retirement benefits and paid time off
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• A collaborative, team-oriented environment
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• Hands-on training and growth opportunities
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Additional Requirements

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• Full-time, in-office position in Scottsdale, Arizona
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• Must be authorized to work in the United States
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• No visa sponsorship available
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To Apply: Please submit your resume and a brief cover letter highlighting your experience bridging operations and client service for sophisticated wealth clients.

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Laffer Tengler Investments is an equal opportunity employer.