FPGA Customer Quality Engineer

Job Details: Job Description: About Altera At Altera™, our independence as the world’s largest pure‑play FPGA solutions provider gives us the focus, speed, and agility to innovate without compromise. With more than four decades of industry‑leading FPGA expertise, our singular mission is to deliver the programmable technologies that help customers differentiate, innovate, and scale across rapidly evolving markets like AI, cloud, networking, and edge. As an independent company, we move faster, invest deeper, and partner more closely—empowering our teams to drive breakthrough innovation and shape the future of the FPGA industry. About the Role We are seeking a highly experienced and capable FPGA Customer Quality Engineer (CQE) to drive FPGA product quality, strengthening the end customer experience. In this role, you will directly debug, support, drive and resolve customer reported issues focusing on chip hardware, boards and systems. This role is external facing through close partnerships with Altera end customers, including coordination of internal functional teams to drive root cause and systemic quality improvements. Key Responsibilities Drive FPGA product quality by helping troubleshoot, debug, identify and resolve quality issues across hardware, firmware, software, board, system, and manufacturing by partnering with external customers, internal engineering, operations and supply chain teams. Meet with customers and manufacturing partners regularly (including travel on-site) for discussions and quality reviews to strengthen working partnerships and relationships, accelerate issue debug/resolution, and drive ongoing quality improvements. Ensure end-end quality with internal improvement initiatives and reviews, partnering with Altera engineering and operations teams on issue investigations with root-cause analysis, cross-functional alignment, containment, internal correction/prevention actions and enforcement, timely communication and resolution. Partner with lead customers early to discuss and align on use cases, system level and environmental operating requirements, supporting product qualification and enabling collateral for production ramp-up internally and at end-customers. Develop and improve product quality and manufacturing data collection from external customers to support monitoring, testing, failure prediction/modeling, quality assessment and continuous improvement across Altera. Salary Range The pay range below is for Bay Area California only. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance. $118,900 - $210,000 USD We use artificial intelligence to screen, assess, or select applicants for the position. Applicants must be eligible for any required U.S. export authorizations. #LI-MD1 Qualifications: Minimum Qualifications Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field 10+ years of experience working with FPGA and/or ASIC products in one or more of the following areas: design, validation, test, quality engineering, lab debug, or applications engineering at component, hardware, or board level 10+ years of experience applying digital logic design principles, including SRAM, FIFO, PLL, and related architectures 7+ years of experience providing technical support to external customers for FPGA and/or ASIC-based designs, including issue resolution and design guidance 7+ years of experience leading FPGA and/or ASIC component debug activities, including root cause analysis and cross-functional issue resolution 7+ years of experience with board-level design, bring-up, validation, and/or debug of hardware systems 7+ years of experience using FPGA development tools such as Altera Quartus or similar, with hands-on knowledge of FPGA architecture, IP integration, and timing/voltage/temperature considerations 5+ years of experience working with high-speed interfaces such as Ethernet, PCIe, DDR, HDMI, USB, AXI, or similar protocols Preferred Qualifications 12+ years of experience working with FPGA and/or ASIC products in one or more of the following areas: design, validation, test, quality engineering, lab debug, or applications engineering at component, hardware, or board level Strong analytical skills and attention to detail Strong verbal and written communication skills Effective organizational and planning skills Ability to work independently as well as collaboratively in cross-functional team environments Willingness and ability to travel for customer and partner engagements as needed Job Type: Regular Shift: Shift 1 (United States of America) Primary Location: San Jose, California, United States Additional Locations: Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. About Altera Altera: Accelerating Innovators Altera provides leadership programmable solutions that are easy-to-use and deploy in applications from cloud to edge, offering limitless AI possibilities. Our end-to-end broad portfolio of products including FPGAs, CPLDs, Intellectual Property, development tools, System on Modules, SmartNICs and IPUs provide the flexibility to accelerate innovation. Altera is helping to shape the future through pioneering innovation that unlocks extraordinary possibilities for everyone on the planet. Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find the perfect fit.