Route Sales and Service Representative

Route Coverage Specialist (Route Sales and Service Rep) Location: PHOENIX, AZ $60,000+ Average First Year Earnings $28.77 Hourly Paid Weekly No Direct Commissions Mondays - Fridays NO WEEKENDS Full-Time 45-50 Hours a week (No overnights) Normal Working Times = 6:00 a.m. - 3:00 p.m. Medical, Dental, Vision, 401(k) A? UniFirst Route Coverage Specialist ?covers delivery routes for unavailable Route Service Representatives (RSRs) , delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities Route Coverage: ?Learn multiple routes to provide seamless service when an RSR is absent. Product Delivery & Pickup: ?Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items. Customer Service: ?Deliver high-quality service, resolve customer requests independently, and build strong customer relationships. Operational Excellence: ?Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle. Safety: ?Adhere to all traffic laws, safety standards, and company policies. Problem-Solving: ?Address customer needs and resolve service issues to ensure customer satisfaction and loyalty. Communication: ?Effectively communicate customer feedback and potential solutions to location leadership. Requirements Qualifications Driver's License: ?A valid driver's license and a clean driving record are required, with a minimum age of 21 years old. DOT Compliance: ?Must meet Department of Transportation (DOT) requirements, including a physical exam. Education: ?A high school diploma, GED, or military service is required. Customer Service Skills: ?Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset. Physical Stamina: ?Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods. Tech-Savvy: ?Comfortable using and learning new technologies for operational efficiency. Benefits Dental insurance Life insurance Paid time off Vision insurance #J-18808-Ljbffr