Insurance Account Manager

Insurance Account Manager

Express Employment Professionals

1 Positions

ID: 14588169

Posted On 09/01/2026

Job Overview

Express Employment Professionals is seeking an Insurance Account Manager for a respected company in Dubuque, IA. This is a customer-focused role that works directly with clients and carriers to provide exceptional service, maintain strong relationships, and ensure accounts are managed efficiently.

Insurance experience is not required. Our client is willing to train the right candidate and is primarily looking for someone with strong customer service skills, excellent communication abilities, and a proactive approach to problem-solving.

Responsibilities:

• Build and maintain strong relationships with clients and carrier partners

• Serve as a primary point of contact for account questions and service requests

• Coordinate account activities and policy servicing needs

• Manage multiple priorities while maintaining a high level of accuracy

• Resolve client concerns and provide timely solutions

• Communicate effectively with clients, carriers, and internal team members

• Maintain organized and accurate account records

• Support day-to-day account management and customer service activities

Qualifications:

• Strong customer service experience required

• Excellent communication and relationship-building skills

• Highly organized with strong attention to detail

• Ability to manage multiple tasks in a fast-paced environment

• Strong problem-solving and critical-thinking skills

• Ability to remain professional and effective under pressure

• Self-motivated with a strong sense of accountability

• Insurance experience is a plus but not required

What We're Looking For:

The ideal candidate enjoys working with people, thrives on building relationships, and takes pride in providing exceptional customer service. If you're organized, dependable, and able to juggle multiple priorities while maintaining a positive attitude, we'd love to hear from you.

Primary Contact

1731509386103

Express Employment

Office,

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Building and Grounds

Customer Service

Insurance

Management/Executive

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14588169

# Positions

1

Start Date

20260901

End Date

20261106

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Express Employment Professionals

About the Company

About Express

On a Mission to Put

a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

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