Pharmacy Customer Service Specialist

Job Description

Job Description

Pharmacy Customer Service Specialist

Are you friendly, energetic, and someone who genuinely enjoys helping people? Shrivers Pharmacy is looking for a Pharmacy Customer Service Specialist to join our team!

You’re so much more than a cashier! You’ll be one of the first friendly faces our patients see and an important part of their pharmacy experience. From helping customers and answering questions to supporting our pharmacy team and keeping things moving, you’ll be making a difference every single day!

• Welcome and assist customers with friendly, professional service
• Process prescription and store merchandise payments
• Help customers navigate prescription wait times and pharmacy services
• Become familiar with pharmacy computer systems and workflow
• Process prescription bags and prepare courier manifests
• Assist with DME rental and purchase paperwork and answer basic equipment questions
• Promote pharmacy programs and services to customers
• Keep your work area clean, organized, stocked, and ready for customers
• Assist with opening, closing, and restocking procedures
• Learn and follow all applicable pharmacy rules and regulations
• Support the pharmacist and pharmacy team wherever needed

• Retention Bonus
• On-the-job training and pharmacy experience
• Opportunity to grow your pharmacy career
• Supportive, team-focused environment
• Make a difference in the lives of patients in your community

• High school diploma or equivalent
• Friendly, dependable, and customer-focused
• Organized and detail-oriented
• Comfortable working in a busy environment
• Previous cashier experience preferred, especially in a pharmacy or retail setting
• Willing to register as a Pharmacy Technician Trainee through the Ohio Board of Pharmacy
• Evening and Weekend availability

Ready to make a difference? Join the Shrivers Pharmacy team and be part of a workplace where great customer service and compassionate care go hand in hand!