ASSISTANT STORE MANAGER

Job Description

Job Description

POSITION OVERVIEW:

Responsible for assisting the store manager with maintaining and supervising of a well-organized and efficient store that creates an enjoyable shopping environment for customers.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:

Provides direction and supervision of employees engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.

Opens and closes the store at the proper times and performs mid-shift duties

Knows budgeted sales quotas and assists the manager in achieving those goals by completing daily budget sheets, pushing and pulling inventory, and accurately pricing high-end merchandise, offering
excellent customer service, and ensuring the store opens on time and is kept clean.

Builds and maintains a motivated and efficiently trained sales staff. Informs staff of promotions, policies and procedures.

Trains and evaluates employee’s performance. Provides performance feedback to Store Manager.

Completes weekly/daily sales reports,
upkeeps inventory, orders stock, maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.

Displays and merchandises stock in order to create an appealing and conducive selling environment.

Manages customer complaints regarding salespeople, merchandise and/or store policy in a tactful and efficient manner.

Performs work activities of subordinates, such as cleaning and organizing racks and displays and selling merchandise.

Works with program staff to provide a rewarding and effective training experience for program participants.

Schedules daily tasks, evaluates performance and makes recommendations to program coordinator.

Knowledgeable of all policies and procedures and assures compliance.

Accomplishes organization mission by completing related assignments as needed.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Position requires a high school diploma or equivalent, a minimum of 2 years of retail sales experience, and a minimum 2 years supervisory experience.

Must have strong leadership skills and must be able to train, develop and motivate staff. Must have good team building skills.

Must be able to drive sales and have a strong customer focus.

Incumbent must be able to work with a diverse group of customers and staff, and with individuals with disabilities.

Incumbent must also have the ability to determine when to direct a problem situation to a supervisor.

Requires acceptable results of CORI check according to Goodwill policy and requirements.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at View phone number on ziprecruiter.com for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.