Xfinity Retail Sales Consultant (Bilingual Spanish)

Job Summary Responsible for assisting and consulting with customers on Comcast products and services. Must be bilingual in Spanish and English. Location: Joliet, IL (2802 Plainfield Rd). Core Responsibilities Represent products and services, demonstrating full capabilities to maximize customer experience. Provide product demonstrations and educate customers. Listen to and evaluate customer needs; provide appropriate solutions. Achieve sales and customer experience goals and objectives. Perform comprehensive customer onboarding and ensure customers understand all products/services. Conduct operational and administrative tasks and comply with all company policies and procedures. Partner with customer care to resolve issues. Maintain professionalism, integrity, and a warm, friendly demeanor. Participate in training, huddles, and learning sessions. Other Requirements Flexible schedule including evenings, weekends, holidays, overtime; ability to work variable schedules and possibly alternate stores. Regular, consistent and punctual attendance; ability to lift up to 25 pounds. Qualifications High School Diploma or GED required. 2–5 years of relevant work experience. Bilingual (Spanish and English) fluency. Compensation and Benefits Base pay: $17.00 per hour. Total target compensation (base pay plus commission): $24.69 per hour. Additional benefits include a commission program for sales positions and a bonus program for non‑sales positions. Employees receive best‑in‑class benefits as outlined on the careers site. Employment Equity Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected basis applicable to the jurisdiction in which we operate. #J-18808-Ljbffr