Retail Sales Associate

Job Description

Job Description

Description:

KÜHL® is an independent, product driven company with a desire for a life full of adventure and exploration. We provide high quality, luxurious garments suitable for all types of outdoor activity.

As our KÜHL® Store Associate, your mission will be to deliver a best-in-class customer experience by demonstrating the ability to connect with the customer, educate them on the features and benefits that make KÜHL® unique, and provide solutions to their individual needs. By providing the customer with a complete solution through KÜHL products and services, our goal is to help them get outdoors, stay active and have fun.

RESPONSIBILITIES:

• Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales
• Build the connection between customer and brand by providing superior service and adapting brand stories to the retail setting
• Serve as a product knowledge resource for customers and peers. Seek educational opportunities to develop advanced knowledge about KÜHL® products and culture, as well as sales and service techniques
• Operate cash register, perform shipping and receiving duties, standardize and stock the floor, perform cleaning duties, and build visual displays when necessary
• Assist with loss prevention efforts by providing proactive customer service
• Arrive on time and with a positive attitude each shift. Maintain respect for your peers, leadership team and customers.

Benefits:

• Competitive compensation plus bonus incentive
• Generous employee discount on KÜHL products plus friends and family discount
• Flexible Schedule
• Closed Thanksgiving and Christmas
• 401k with matching

An equal opportunity employer, KÜHL® does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation or marital status. KÜHL® only hires individuals authorized for employment in the United States.

Job Type: Part-time

QUALIFICATIONS:

• Customer-oriented, with a strong desire to go above and beyond to meet the needs of customer
• Able to effectively communicate in verbal and written English
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
• Able to accomplish multiple tasks in a fast-paced environment
• Strong inter-personal skills, team player, with an ability to resolve complex issues with a positive attitude
• One or more years of customer service and/or retail experience preferred
• Most importantly, love staying active and getting outdoors
• Able to commit to a minimum availability of 3 days per week with one day being a weekend day