Director, Data Intelligence

About Moser

For more than 25 years we have formed partnerships and grown through open and honest collaboration with our clients, partners, and employees. We are best known for taking great care of our clients, our dedication to creating a work environment where employees do their best work, and our deep commitment to continuous improvement. Our consultants work in a collaborative and fast-paced environment, are self-motivated, and are passionate about evolving technology. It is no accident that we are recognized as one of the Best Places to Work in Indiana for 10 consecutive years.

Internally, we believe in building strong teams from the top down with a focus on values in our Model-Coach-Care philosophy. Our leadership are encouraged and trained to model good practices, mentor other employees and each other, and show empathy and caring in all interactions. This is the base of our core values: Accountability, Balance, Collaboration, Focus, Integrity, Social Responsibility, Support and Transparency.

Moser Consulting believes in equal opportunity for all people and is committed to enabling a diverse, equitable, and inclusive culture. We foster a spirit of unity that respects the remarkable individuality of everyone's culture, history, and service.

Description

Moser is seeking a forward-thinking, people-first leader to join us as our Director of Data Intelligence. This high-impact role will drive client success, grow the area of service, and shape the future of how our clients use data, AI, and visualization to empower their business.

The Director will lead a diverse team of consultants, foster a culture of continuous improvement, and ensure delivery excellence across a wide range of client engagements. This is a strategic leadership role, responsible for driving innovation, performance, and client satisfaction.

Role Responsibilities

• Culture and People Leadership

• Lead a department of data engineers, visualization experts, and AI/ML consultants.

• Build a culture where our team members feel supported and valued, where they're innovative, collaborative, and committed to continuous growth.

• Drive delivery excellence by refining services, strengthening SDLC processes, and improving client outcomes.

• Collaborate with Client Solutions Managers (CSMs) and Delivery Managers (DMs) to optimize our delivery model, balancing structure with flexibility.

• Support career development and identify growth opportunities for all Data Intelligence consultants in partnership with the VP and Team Managers.

• Business Development

• Partner with sales to win new business and demonstrate to clients how data can transform organizations.

• Develop and present compelling sales pitches, proposals, and Statements of Work (SOWs) to close deals.

• Lead discovery meetings with prospective clients to understand their challenges and showcase services effectively.

• Help stakeholders maximize value from their data by leveraging modern data platforms, delivering data engineering initiatives, developing key metrics & visualizations, and/or exploring GenAI solutions.

• Participate in RFP and proposal development, coordinating closely with technical leaders to shape solution approach and scope.

• Collaborate with Marketing to ensure collateral is current, relevant, and impactful.

• Innovation, Emerging Technology & AI Adoption

• Champion the evaluation and adoption of emerging technologies & AI – to drive internal efficiency, improve delivery quality, and expand the value delivered to clients.

• Establish and maintain a continuous intelligence practice: actively monitor industry trends, competitive developments, and evolving data & AI landscapes to ensure Moser remains at the forefront of the market.

• Partner with technical leads and consultants to prototype, pilot, and productize innovative solutions that differentiate Moser's capabilities in the marketplace – driving the development of new service lines and expanding existing offerings.

• Lead internal innovation initiatives and cultivate a culture of experimentation and learning within the team – creating space for consultants to explore new ideas, share insights, and bring forward-thinking perspectives to client engagements.

• Define and track quality improvement metrics tied to AI and automation adoption, ensuring that technology investments deliver measurable gains in delivery speed, accuracy, and client satisfaction.

• Client Relationships

• Ensure the highest level of customer satisfaction across all engagements.

• Manage conflict, scope changes, and challenges in a professional, solution-oriented way.

• Build and maintain trusted relationships with client executives, stakeholders, and technical teams.

• Department Leadership

• Execute the Analytics department growth strategy in alignment with division objectives and participate in strategic planning for the division.

• Oversee portfolio management, ensuring profitability, identifying risks early, and aligning pricing structures and service offerings.

• Set strategic and operational goals, translate them into actionable steps, and hold teams accountable to outcomes.

• Make effective decisions in complex, fast-moving environments while providing transparency and clear direction.

• Build strong cross-departmental relationships with recruiting, business development, CSMs, marketing, finance, and other directors, modeling Moser's culture and core values.

• Champion continuous improvement of self, department, delivery processes, and consultants.

What We're Looking For

• Bias for action: Identify issues and recommend solutions to improve service performance and strategy; exceptional ability to balance the need to deep-dive with speed-to-market.

• Build-First Mentality: Lead teams to create scalable, automated, and reusable solutions that accelerate delivery cycles.

• Vision Carrier: Translate the VP's and SLT's strategic vision into actionable department initiatives.

• Fast-paced leadership: Lead transformational initiatives in fast-paced, complex, and dynamic environments.

• Tech-Forward: Ability to position services in-pace with emerging technologies and industry shifts.

• Relationship-Focused: Value in-person and virtual connections to forge meaningful relationships with consultants and clients.

• Responsiveness & Ownership: Success in this role requires a high level of ownership and responsiveness. Directors serve as trusted partners to clients and teams, and must be comfortable engaging outside traditional business hours when needed to support delivery, remove blockers, and maintain momentum.

Success Measures

• Maintains healthy utilization rates across the team

• Drives efficiency through team-based delivery, reusable assets, and automation

• Increases adoption of modern technologies and best practices across engagements

• Establishes repeatable frameworks, accelerators, or IP (e.g., Honeycomb enhancements, reusable models)

• Launches or evolves service offerings (e.g., AI, data platforms, design-led analytics)

• Contributes meaningfully to new business development (e.g., influenced revenue, SOWs closed, pipeline growth)

• Maintains high client satisfaction (CSAT/NPS or qualitative feedback from key accounts)

• Improves consistency and quality of delivery across teams (responsible AI-adoption, delivery standards, SDLC, reuse)

Requirements

• 10+ years in data, analytics, and/or application development, with experience in consulting or a client-facing role.

• Strong background in Data Engineering, Visualization, and AI/ML/Gen AI solutions.

• Familiarity with modern data platforms (Snowflake, Databricks, Power BI, etc.) and AI technologies.

• Proven track record in operational efficiency, innovation, and client relationship management.

• Experience leading and supporting complex projects & a multi-client delivery environment.

• Skilled in building collaboration, addressing conflict with empathy, and turning challenges into opportunities for alignment.

• Ability to negotiate contracts, manage budgets, and ensure compliance with industry standards and regulations.

• Exceptional communication and storytelling skills, with the ability to engage technical teams, business stakeholders, and executives.

• Reside within proximity of the Indianapolis or Baltimore markets.

Our ideal candidate is data obsessed - a leader passionate about leveraging data to create value and drive success both internally and for our clients. If you are excited by the opportunity to foster a culture of innovation, outcomes, and growth, we'd love to hear from you!

Where You'll Work

You will have the opportunity to work a hybrid/onsite work schedule, between our Castleton and downtown locations.

Benefits

For over a quarter of a century, Moser Consulting has been a beacon for top-tier IT talent who excel in self-management. Our people are our greatest asset. We don't just hire the best—we welcome them into our family, connect them with opportunities, and empower them to create innovative solutions to technology challenges.

Our unique culture is our competitive edge. It fosters happiness, health, and low stress, even in an industry known for its demands. This is why we're consistently recognized as one of the Best Places to Work in Indiana. We provide our employees with an inspiring workspace, a fun and collaborative atmosphere, and a generous compensation package. But that's not all.

We also offer a suite of benefits designed to support and enrich our employees' lives. These include:

• Training Opportunities: We believe in lifelong learning and provide numerous avenues for skill enhancement.

• Fully Invested 401K Plan: We help secure your future with a fully invested 401K plan.

• PPO and HDHP Medical Plans: Choose the health insurance program that best fits your needs.

• Employer-Paid Dental and Vision Plans: We cover dental and vision plans, ensuring our employees have access to comprehensive health care.

• Onsite Fitness Center: Stay fit and healthy with our state-of-the-art fitness center.

• Wellness Program: We promote a healthy lifestyle with our wellness program.

• Catered Lunches: Enjoy delicious catered lunches regularly.

At Moser Consulting, we don't just offer jobs—we offer careers, growth, and a chance to join a thriving community. Come, be a part of our family.

Moser Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a professional.