Sales Specialist - MXDR

Sales Specialist - MXDR

Department: Sales

Employment Type: Full Time

Location: USA Remote - Eastern Time

Description

The Opportunity:

The Sales Specialist is a quota-bearing role responsible for driving growth across NCC Group's propositions with a key focus on Managed Extended Detection and Response (MXDR). Working in close partnership with Client Executives, Account Managers, Sales Engineering, Portfolio and Delivery to help assess, develop, shape and drive pre-qualified proposition opportunities across tier-1, enterprise and mid-market customers - bringing commercial insight, market understanding, and strategic influence to develop and close executable, profitable business. The Sales Specialist ensures NCC Group's propositions are positioned to deliver measurable client outcomes while maintaining pricing discipline and delivery feasibility.

Key Responsibilities

Strategic Deal Support & Advisory

• Provide deep propositions expertise in services offerings to support teams during customer engagements, RFPs, and proposal development.
• Partner with Client Executives and Account Managers to craft tailored value propositions aligned to client-specific challenges and industry trends.
• Collaborate with Sales Engineering and Solutions Architecture teams to validate scope, feasibility, and commercial structure.
• Lead or contribute to customer-facing presentations, workshops, and strategy sessions where deep service credibility and trust are paramount.
• Ownership of the pricing strategy, contract structure and commercial risk to maximise competitive offering and win rate.
• Track and influence pipeline development in key accounts and support progression through critical deal stages.
• Act as a bridge between Sales and Product/Delivery to communicate market feedback and inform portfolio evolution.
• Support internal training and enablement efforts by mentoring account teams and sharing insights on emerging trends, competitors, and technologies.
• Run and orchestrate campaigns to boost business in area of expertise.

Commercial & Business Case Development

• Develop and refine business cases and ROI models that demonstrate client value and align with commercial strategy.
• Ensure proposals maintain pricing discipline, margin integrity, commercial compliance, and delivery readiness.
• Support the development of strategic deal frameworks and reusable assets.

Enablement & Collaboration

• Partner with account managers as one team to pursue and close complex opportunities.
• Coach sales teams on best practices for opportunity qualification, complex deal structuring and execution.

Skills, Knowledge & Expertise

Technical Skills

• Experienced with contracts (SOWs, MSAs, SLAs) and commercial structures.
• Strong understanding of Managed Extended Detection and Response (MXDR) to include SOC/SIEM, Threat Intelligent and Threat Management, Identity and Access Management, Attack Surface Management, EDR, DFIR, OT/IT security and NDR.
• Knowledgeable in global security and compliance frameworks including GDPR, HIPAA, and ISO 27001, and how they map to managed services and advisory offerings.
• Adept at aligning commercial, technical, and operational components into cohesive MXDR and cyberresilience value propositions, ensuring strong narratives across presales, delivery, and customer success.
• Knowledge of Microsoft, Splunk and Sentinel One technologies would be beneficial but not essential.

Functional Skills

• Leads complex cybersecurity deals, balancing client needs, risk, and profitability.
• Builds strong commercial models and business cases.
• Trusted advisor to senior stakeholders; supports high level negotiations.
• Coaches account teams on positioning complex services.

Job Benefits

• Flexible Working: Balance your work and personal life with our flexible working options.
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
• Medicash & Critical Illness Scheme
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
• Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
• Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.