Technical Services Manager

Technical Services Manager

The Technical Services Manager directs, manages, and coordinates the overall maintenance projects, functions, and initiatives in Plant 12 production facilities. The incumbent will coordinate the activities and provide oversight and leadership for the lagoon, utilities, and facilities departments.

Essential Functions and Responsibilities:

• Recruits, develops and retains technical expertise to maintain production and necessary utility systems.
• Supervises installation of new processing equipment and works to optimize uptime and minimize downtime.
• Coaches and assists managers/supervisors in executing short range planning as they supervise activities of maintenance techs and contractors.
• Provides direction and makes tactical decisions while executing mid-range planning (beyond weekly activities), as it relates to driving improvement and implementing programs related to maintenance optimization.
• Evaluates supervisors and technicians to determine opportunities for performance improvement and creates development plans.
• Assists with developing and maintaining maintenance and technical standards.
• Provides engineering advice and leadership in establishing & refining Preventive Maintenance (PM) program, employee training, scheduling, etc.
• Tracks preventive maintenance completion and downtime, through weekly follow-up and reporting.
• Maintains and controls an optimum level of spare parts inventory (min, max)
• Oversees maintenance schedules, work orders and makes tactical decisions to optimize utilization of resources in alignment with equipment availability and plant priorities.
• Controls spending and adherence to approved budget.
• Provides technical guidance and expertise, assisting Maintenance, Production, Sanitation & QA/QC on an on-going basis.
• Tracks and evaluates maintenance & performance using Key Performance Indicators (KPI's).
• Proactively seeks to correct unsafe conditions and reports any conditions that are not immediately resolved.
• Continuously promoting motivation among the staff to strive for more efficient and productive Maintenance operations, including modeling and leading high standards of customer service.
• In conjunction with Human Resources, is responsible for interviewing, selection, coaching, training, discipline, and performance management of an hourly staff through positive relations, morale building, teamwork, and consistent leadership.
• Coach and model behaviors for team members on appropriate processes and facilitate problem solving through teamwork and the promotion of a respectful environment, to include conducting and leading team meetings.
• Other duties, as needed.

Required Knowledge, Skills and Abilities:

• Bachelor's degree in engineering or a related discipline strongly preferred.
• Certified Maintenance and Reliability Professional (CMRP) strongly preferred.
• In lieu of education, 15-20 years of extensive knowledge and demonstrable experience in Industrial Maintenance.
• A minimum of 10 years of progressively responsible Maintenance or Engineering management experience within a manufacturing environment or industrial facility.
• 5 years of experience in a food processing facility preferred.
• 24/7 Availability.
• Excellent planning, organizing and efficiency skills.
• Ability to prepare plans, detailed reports and maintain records.
• Excellent project management skills.
• Strong verbal communication skills.
• Well-developed interpersonal skills (e.g. team building, conflict resolution)
• Willingness to share & teach others Maintenance/Technical techniques.
• Lean manufacturing/Six-Sigma methodologies desired.
• PLC Programming experience is a plus.