Scheduler
Aya Healthcare
Team Coordinator
Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator to join our dynamic home health care team. The Team Coordinator will support the clinical operations and management staff members.
Hours: Monday - Friday
Essential Job Functions:
- Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
- Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
- Daily activities can include but are not limited to:
- Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
- Send patient instructions
- Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
- Manage office calls, correspondence and meetings
- Monitor office supply levels
- Provide customer support
- Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
- Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
- Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
- Comply with HIPAA and Data Privacy Practices and regulation
Requirements:
- Proficient with Microsoft Suite
- Customer service experience
- Excellent written and verbal communication skills
Preferred:
- Prior scheduling Home Health scheduling experience
- Prior scheduling LTC experience
- Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures
Comprehensive Benefits (Full-time positions)
Aveanna offers benefits designed to support you inside and outside of work, including:
- Competitive pay
- Medical, Dental, Vision, and Life insurance
- Voluntary Pet Insurance for your fur babies
- 401(k) with Company match
- Vacation time, Sick time, Paid Holidays, and Floating Holidays
- Tuition reimbursement and tuition discounts
- Free continuing education units (CEUs) for nurses
- Employee Assistance Program and Employee Relief Fund
- Employee Stock Purchase Plan
Our Mission
Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to innovation, clinical excellence, and compassionate carebecause outcomes improve when care is personal. Join the revolution and make a meaningful difference in the lives of patients and families every day.
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