Automotive Technician / Customer Specialist

Premier Placements

Job Description

This opportunity is a direct hire with our client, not through an agency or contract position

Our client is an established and growing Manufacturer or automotive components. They are located near the greater Fort Lauderdale FL area and seeking to add to their team a Senior Customer Service Specialist with a background in automotive customer service with an aptitude for mechanical / technical customer support.

Required Experience:

Successful track record of providing above and beyond customer service and developing customer relationships
Previous experience providing written and oral technical customer service support
Previously worked in a mechanical / technical environment explaining and helping customers trouble shooting with product items
Must have a track record of handling a high level of administration and meetings customer deadlines consistently in a fast paced environment
Accurate record keeping and reports activity
Experience with processing customer service orders and transactions

Education / Skills Required:

Associates Degree plus a minimum of 2 years relevant experience in customer service
Customer Service in Manufacturing (highly desired)
Above average computer Skills, MS office, Outlook, Excel, and general business software
Able to stay customer focused in stressful and challenging situations
Able to read technical drawings and relay in detail technical information to customers during trouble shooting process
Detail oriented and organized, results driven and able to meet deadlines and departmental goals
Analytical, problem solving and trouble shooting skills a must
Above average reading, written comprehension and math skills
Previous experience working in the automotive industry

This is an excellent opportunity for someone with the related experience who is looking for a stable, long term opportunity with growth potential in an excellent environment which fosters positivity, and prides itself on providing high quality products and customer care.

#hiringnow #customerservice #troubleshooting #problemsolving #technicalcustomer #customerfocused

Company Description

Premier Placements has been providing recruiting services for over 20 years. We are the recognized leader for our recruiting specialty and expertise in the Manufacturing Industry.

Company Description

Premier Placements has been providing recruiting services for over 20 years. We are the recognized leader for our recruiting specialty and expertise in the Manufacturing Industry.

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Vacancy posted 26 days ago

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