Identity & Access Management Operations Analyst

EEOC Statement "Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." YOU MUST BE AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT EMPLOYER SPONSORSHIP Work Environment and Travel Requirements This position is: Hybrid - 3 days onsite Travel expectation: None (outside of onsite) Position Summary The Tech Analyst, Identity Management will report to the Manager of Identity Engineering and will be responsible for facilitating customer security administration and access for LifePoint’s employees, vendors, contractors, and external users. This Tech Analyst will facilitate access lifecycle for all Active Directory integrated systems. This Tech Analyst will help gather and document requirements so that access request workflows are implemented that result in a secure environment for delivering patient care and doing the business of a healthcare company. Essential Functions To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Tasks or functions that are fundamental to the position include: Work with application owners and infrastructure groups to ensure that tools and processes presented to users for access requests reflect the correct design and have appropriate controls Evaluate and analyze the various processes related to user access control to ensure best practices are implemented and Lifepoint Health policies, standards, and guidelines are followed. Manage day to day operations for tools and systems that are a part of the Lifepoint Health Identity Infrastructure program. Example technologies include: Delinea Platform & Secret Server, Imprivata VPAM, One Identity Active Roles, Quest Migrator Pro, Quest Migration Manager, Okta Federation (SAML SSO), Microsoft 365 (Entra ID, Azure Active Directory Connect, SAML/SSO federation, Azure Cloud MFA), Active Directory (Group Policy, DHCP, DNS, etc.). Foundational understanding of PowerShell scripting. Maintain documentation, procedures, and training plans for all identity systems. Identification and troubleshooting access issues related to identity problems or identity integrations. Responsible for identity integration to all cloud provider. Initiate dialog with appropriate support teams to troubleshoot issues/problems with requested/assigned access. Provide after-hours support as part of team on-call rotation. Collaborate with other technical teams in Infrastructure Services, Information Security, and the business. Regular and reliable attendance. Perform other duties as assigned. Additional Information Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. Knowledge, Skills & Abilities Education High school diploma or equivalent is required. BS or BA degree in computer science, business administration or related field is preferred. Experience 4+ years Skills and Abilities Mathematical Skills Statistical Mathematical Skills – Ability to work with mathematical and algebraic concepts such as probability, statistical inference, and forecasting. Ability to apply and analyze concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills Advanced Technical Computer Skills – Utilize complex computer operations (intermediate / advanced programming, relational databases, and operating systems) and advanced features of software packages. Communication Organizational Communication – Handles broad-based complex information across departments with company-wide impact. Presents to diverse audiences, and can negotiate, motivate and persuade others. Decision Making Department Specific Impact – Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Nature of Problems Organizational Business Problems – Problems are broad, complex and abstract, often involving company-wide issues. Must develop solutions using substantial creativity, resourcefulness, innovation, negotiation and diplomacy. Independent Judgement Functional Independent Judgement – Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Planning/Organization Project Management – Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. Physical and Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. #J-18808-Ljbffr Lifepoint Health