General Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free uniforms
• Paid time off
• Wellness resources
• Competitive salary

Perspire is on a mission to bring the benefits of infrared saunas to communities in a friendly, comfortable, spa-like atmosphere. We’re seeking a full-time General Manager to join our leadership team overseeing our Williamsburg (Brooklyn) and Flatiron (Manhattan) studios. You will be working with an owner, another general manager, 2 assistant managers, and a team of ~20 membership sales associates and spa attendants. You will be acting as the accountable leader for the entire team, working onsite across our two locations 5 days per week and on call from open to close to respond to emergencies and team member questions. You will work onsite from Friday to Tuesday and your days off will be on Wednesdays and Thursdays. If you are confident, self-motivated, results-oriented, and love helping others feel their best, this is the perfect job for you.

Here’s what you’ll be doing:

• Leading a consistently high-performing team that wants to win and driving the most sales yourself during peak sales opportunity shifts.
• You’ll be a hands-on role model for your staff, having regular 1:1 meetings and providing continuous on the job feedback.
• Working with guests. All the time. Developing personal relationships with our regular members. Managing complaints and resolving issues when they arise. If you want a non-selling “office” job, this isn’t it.
• You will demonstrate and coach on how to go above and beyond for our guests every single time, delighting our members and making them feel like no other wellness studio treats them as well as us.
• Minding the details about our facilities with the eyes of an owner, making sure everything runs smoothly and that our cleanliness is kept to the highest standard.
• Manage vendors, supplies, inventory to ensure the studio runs smoothly.
• Conduct community outreach activities and organize pop ups to promote our studios.
• Ensuring company processes and policies are followed in a fun, fair, and professional environment.
• Manage sales targets and other KPIs, hiring and training, team meetings and all other aspects of studio operations.

Here’s why you want to work here:

• We believe that happy employees make happy guests, so we only hire the best leaders and we treat them really well.
• We believe the best studio leaders deserve to earn great pay for great performance.
• We believe work should be interesting, so we’ll help you continuously develop new skills.
• We believe in promoting from within, so you’ll have opportunities for growth.

Here’s what you need to bring to the table:

• Proven experience leading a team to consistently meet or exceed sales and service goals. We care about results, so be prepared for us to validate yours.
• A strong sense of urgency balanced with the innate desire to inspire people.
• Our locations open early and close late 7 days a week, so our managers need open availability and to be reachable all day by our studio team when acting as "manager on duty".
• A history of excellence – a life story that shows us that you’re never satisfied with “just OK”.

Here's what we offer:

• Hourly pay of $30 to $33.50/hour depending on prior management experience
• Discretionary quarterly bonuses, based on meeting both individual and studio performance targets 
• Two weeks of paid time off per year
• Unlimited use of our infrared saunas, red light therapy and contrast therapy services
• Discounts on our other products and services for yourself, friends and family
• Free workouts at nearby fitness studios and discounted services at nearby fitness, beauty and wellness businesses
• Training & development to excel in your management skills
• An owner with extensive experience and an open door policy who is willing to coach you to success

If you’re ready to achieve your full leadership potential, let’s talk. IMPORTANT ! The first part of our application process is to complete a quick assessment. After you have completed the survey, we’ll be in touch if you meet our required qualifications. We look forward to meeting you!