Commercial Loan Support Specialist

Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $18.00

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This department typically works Monday-Friday between the hours of 7-5. Once trained, this position may be able to work hybrid.

Supervisory Responsibilities: None

Summary:

The Commercial Support Specialist (CSS) is responsible for the timely and proper release of collateral securing loans within the Commercial Portfolio. This position is responsible for verifying the appropriateness of a collateral release request—either requested or prompted by reporting—through review of approvals and cross collateralization within the lending relationship and verification with the loan officer. The CSS is responsible for the preparation, monitoring and recording (if applicable) of all collateral release documentation. This position will also support the department by cross-training and completing tasks relative to commercial loan file review, UCC-1 searching and filing, loan package processing and any other tasks as needed or assigned.

Essential Duties and Responsibilities:

• Reviewing weekly reporting on Commercial Loans that have paid off and determining the associated collateral that needs to be released and entering this information into the Smartsheet pipeline.
• Processing all partial release requests submitted to the Partial Release Smartsheet Pipeline
• Management and ultimate responsibility for the accuracy and completion of items on the Paid Loans and Partial Release pipeline.
• Notifying the Lender and Administrative Assistant (AA) of the paid loan or release status and following up timely on responses, documentation or other issues.
• Determining whether the collateral in question can be released by verifying its attachment to any open loans and whether there is proper approval. Any discrepancies will be communicated to the Lender, AA or Commercial Support Team Lead.
• The preparation and monitoring of all release documentation for various collateral types including but not limited to real estate, business assets, vehicles, life insurance, investment accounts, deposit accounts and stocks/bonds.
• The management of all closed loan documentation.
• Responsible for e-recording releases and any other ad hoc documentation that needs to be recorded. This includes monitoring the E-recording email inbox daily and submitting documents to be recorded through Simplifile, following up with obtaining recorded documents and uploading them to the documentation housing software.
• Managing electronic liens through the Bank’s third-party vendor, DDI, including processing all new e-lien notifications and completing the release of e-liens through DDI. This position is also responsible for managing the paper title portfolio using Smartsheet.
• Monitoring the CL Doc Exception pipeline and placing, reviewing, and clearing documentation exceptions in Abrigo.

Other Duties and Responsibilities:

• Assisting the File Review team by reviewing commercial loan documentation according to procedure and documenting any errors.
• Processing Commercial Loan Packages.
• Processing UCC search requests.

Knowledge, Skills and Abilities:

• Must be able to work independently and operate as a contributing member of a team.

• Adept at time management to meet strict deadlines, manage pipelines and respond to urgent requests.
• Ability to think critically and express conclusions verbally and in writing.

• Sharp attention to detail and capacity to research and draw conclusions.
• Exceptional organizational skills along with the ability to multi-task and manage changing priorities.
• Must exhibit bank’s Essentials of Excellence and maintain a positive attitude in a high volume and high stress environment.
• Must be a quick study for new tasks, procedures, and software/technology.
• Decision making will be firmly in compliance with applicable department procedure and bank policy.
• Identify and escalate errors or deficiencies that pose risk to the bank’s collateral position, or otherwise.
• Propose new procedures, tools and controls when appropriate to maximize efficiency and reduce costs while maintaining compliance with bank policies and regulatory requirements
• Must demonstrate a willingness to learn and the desire to develop new skills to improve overall work performance and contribute to the success of department function and initiatives.

Minimum Qualifications:

• High School Diploma
• At least 2 years of banking experience
• Demonstrated expertise in organizing and analyzing data.
• Knowledge of banking software and Microsoft Office with emphasis on Abrigo, Smartsheet and Nupoint.

Internal Pay Level 5

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Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at View phone number on aiapply.co or send us an email at View email address on aiapply.co.

Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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