Deco Department Manager

Pay Range: $19.10 - $37.30 Purpose Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development. Responsibilities Drive, teach, and adhere to the P’s of retail, including People, Product, Price, Purchasing, Position, Presentation, Promotion, and Pro Services. Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service. Strategically merchandize and utilize the company guidelines to outline merchandising practices. Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management. Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable, and quick for customers and co‑workers. Work as KCM or Manager on Duty as required. Conduct weekly competitive shops. Communicate pricing and/or inventory issues to the senior team. Analyze and work all business reports to be in the best merchandising, in‑stock, and pricing position (including Profit & Loss statements, Category Performance Report, Business Analysis Tool Report, Store Purchase Order Analysis Report, Store Price Change Report). Utilize computer and point‑of‑sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory. Ensure brand standards and operating standards meet or exceed expectations to support brand consistency. Interface with corporate headquarters employees. Ensure maximum scheduling coverage during peak traffic periods. Review and assess the performance of associates on a timely basis. Train, develop, supervise, and define workload of store associates as appropriate. Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant. Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling. Ensure compliance to scheduling, hiring, payroll and business planning processes. Monitor, maintain and follow company policies; support company expectations and systems. Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary. Be available to open and/or close the store in an effective manner. Minimum Eligibility Requirements Three to five years of retail management experience and proven ability to direct operations. Ability to perform in a high volume, highly complex location. Ability to demonstrate initiative and be a self‑starter. Demonstrated proficiency in recruiting, hiring, and training associates. Excellent communication, interpersonal, and analytical skills. Ability to exercise independent discretion and judgment in managing a fast‑paced environment adapting to change with a sense of urgency. Demonstrated ability to increase the company’s overall market share. Must possess excellent customer service skills and work well under pressure. Working Conditions While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Physical work – ability to exert 30-60 pounds of force occasionally, or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Frequently required to use hands and fingers to handle or feel. Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. All duties and responsibilities listed are considered essential job functions and may be modified to accommodate individuals with disabilities. Benefits & Rewards Bonus opportunities & career advancement at every level. Programs that help reach financial goals: 401(k) with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility). Paid vacation and sick time for eligible associates. Paid holidays plus a personal holiday. Paid Volunteer Time Off starting on Day 1. Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all employment areas, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits, and all other privileges, terms and conditions of employment. The policy and law prohibit employment discrimination on the basis of any legally protected status. #J-18808-Ljbffr