Marketing Coordinator Intern

Job Title: Marketing Coordinator (Intern) Department: Marketing Reports To: Brand Manager – Away From Home FLSA Status: Non-Exempt Location: On-Site at Milwaukee HQ Travel: None Schedule: Approximately 20 Hours/wk About Rishi Tea & Botanicals Rishi Tea & Botanicals is one of the fastest-growing and category-leading premium tea brands in the U.S. Our remarkable teas and botanicals are served in tens of thousands of premier cafés, restaurants, and hospitality destinations globally, as we partner with the most respected names in the culinary and hospitality world. Founded in 1997 by Josh Kaiser, Rishi charted a new course for the tea industry: sourcing teas and botanicals from the world’s best producers, building long-term relationships directly with farmers, and bringing exceptional quality to market without compromise and with culinary creativity. As a result, Rishi has become a vanguard of Direct Trade within the tea industry. This philosophy defines our brand as both consumers and operators alike increasingly seek transparency, authenticity, and excellence. Today, Rishi is a rapidly scaling omnichannel brand expanding across eCommerce, Away From Home, and retail with a diverse product portfolio spanning loose leaf tea, sachets, matcha, iced tea, tea concentrates, and ready-to-drink sparkling tea. The pinnacle of our assortment is our limited-release Garden Directtea program. Garden Direct represents the highest expression of Rishi’s sourcing expertise: ultra-small-lot teas selected directly from exceptional gardens, often harvested seasonally and produced in limited quantities. These teas showcase rare varietals, distinctive terroir, and craftsmanship that cannot be replicated at scale. As Rishi continues to rapidly-scaleand redefine the premium tea category, this is a moment to join a brand with momentum, purpose, and the ambition to shape the future of how the world experiences tea. Position Summary We are looking for a Marketing Coordinator for summer and fall 2026. This position is responsible for supporting the Marketing team by managing projects, supporting event activations, and assisting the Brand Manager with various project management tasks. The Marketing Coordinator is nimble in their ability to multi-task and maintain a cordial and collected energy in a dynamic, fast-changing environment. The Marketing Coordinator owns an array of regular tasks and communication touch points. This position is also responsible for supporting the retail and away from home sales team with various marketing projects and communication bridge between sales and marketing. In addition, the Marketing Coordinator is expected to graciously accept spur-of-the-moment task assignments and ultimately support the marketing team. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Assist Brand Manager in event management including preparation and logistical planning for events. Prepare supplies for live events including trade shows and consumer events. Receive, unpack, clean, and restock return shipments of materials from live events in a timely manner. Maintain an inventory of event supplies and swag. Help manage shipments from Rishi Tea HQ, to make sure they arrive at events on time and from events returning to Rishi Tea HQ. Order any necessary materials needed for events, may include running local errands. Maintain professional contact with third party vendors supporting the marketing team (ie, creative agencies, event contacts, etc) as directed by Brand Manager. Respond to email and communicate with Rishi teammates, and other third-party agents on behalf of the Brand Manager. Field marketing needs from retail and away from home sales team and communicate updates from the marketing team to sales. Complete marketing tasks in Asana efficiently and effectively as assigned, supporting multiple marketing campaigns, new product launches, etc. Support Marketing team with photoshoots. Manage the donation & marketing general email inbox, as directed by Brand Manager. Responsible for being aware of and following all food safety protocols as required by Rishi Tea's food safety management system, as they relate to this position. Other duties as assigned. Goals of Position Assist the marketing team by completing various tasks in support of marketing campaigns, new products, and project management. Support the Brand Manager in successfully planning events and executing events. Develop, exemplify and foster food and personnel safety. Work with the Brand Manager in marketing resource management and communication through the Keep an accurate, organized, and clean stock of all event supplies. Manage all incoming marketing requests to Rishi Tea & Botanicals. Supervisory Responsibilities none Sphere of Interaction All Rishi Staff Suppliers, vendors, contractors Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: High school degree or equivalent. Customer Service Experience. Preferred: Experience with coffee, specialty food, wine or tea. Experience coordinating events. Core Values Enduring Relationships – Values establishing new and existing relationships; follows through on their commitments; considers the impacts of their decisions on others around them; shows respect and courtesy to others, has a positive attitude and effectively communicates in both written and oral conversation; resolves conflicting viewpoints constructively. Creative Solutions – is open to and offers new ideas and ways of accomplishing goals; adapts well to changes in work, methods, personnel and surroundings; offers suggestions and anticipates needs; takes notice of areas for improvement and takes appropriate action. Freedom with Responsibility – Effectively uses time to plan and prioritize work, set and accomplish goals and adhere to commitments on schedule; exercises the ability to decide correctly or choose the best course of action when a decision must be made; is available and responsive in a timely manner. Always Seeking – is familiar with, and where applicable, the subject matter expert, for their functional area and is familiar with the methods, practices and equipment needed to be successful; seeks out opportunities to advance their knowledge, is open to the opportunity to do so when asked; has a curiosity around learning how other functional areas work and are affected by the work they do; maintains an up to date understanding of their field including understanding of industry, competitors, regulations, advancements in tech, etc.; has an ongoing desire to enhance product knowledge. Best in Class – puts forth the most accurate, presentable and complete work possible and has a clear level of pride in the quality of work produced; consistently meets or exceeds goals, KPIs and performance targets; shows a willingness to accept supervision and feedback in order to improve; shows a concern for food and people safety in their day to day decision making. #J-18808-Ljbffr