About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the
company runs one of the world’s largest networks that powers millions of
websites and other Internet properties for customers ranging from individual
bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates
any Internet application online without adding hardware, installing software, or
changing a line of code. Internet properties powered by Cloudflare all have web
traffic routed through its intelligent global network, which gets smarter with
every request. As a result, they see significant improvement in performance and
a decrease in spam and other attacks. Cloudflare was named to Entrepreneur
Magazine’s Top Company Cultures list and ranked among the World’s Most
Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap;
we’re looking for the builders who see the cracks in the Internet that everyone
else has simply learned to live with. We value candidates who have the instinct
to spot a "normalized" problem and the AI-native curiosity to create a solution
using the latest tools. Our culture is built on iteration, leveraging AI to ship
faster today to make it better tomorrow, while ensuring that every improvement,
no matter how small, is shared across the team to lift everyone up. If you’re
the type of person who values curiosity over bureaucracy, and that AI is a
partner in solving tough problems to keep the Internet moving forward, you’ll
fit right in.
AVAILABLE LOCATION: SAN FRANCISCO/BAY AREA, CA
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About the Digital Native Segment:
Digital Native SEs at Cloudflare work with the most innovative and cutting-edge
companies. In targeting high-growth, technologically advanced, Cloud native,
Enterprise companies, SEs are positioned to drive in-depth product discussions
while communicating and demonstrating value quickly to customers. This role
within the digital native segment focuses on both the acquisition of prospective
Digital Native accounts, as well as the expansion of existing customer accounts.
The ideal candidate will be a “builder” that have both a sales and technical
background that enables them to drive customer engagement from technical
professionals through to senior executive levels, and across Security, Network,
Development and Infrastructure teams.
What you'll do as a Senior Solutions Engineer
The Pre-Sales Solution Engineering organization owns the technical sales of the
Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose
solution design and adoption roadmap for our customers. Solution Engineering is
made up of individuals from a wide range of backgrounds including but not
limited to Sales Consultants, Technical Consultants, Technical Support and
Program Managers.
You are a customer facing technologist within the Cloudflare Solutions
Engineering team. You have experience in working in a pre-sales or other
technical customer facing role supporting large enterprise accounts or acquiring
new enterprise customers, as well as excellent verbal and written communication
skills suited to explain the benefits of CloudFlare products and services to
existing and potential customers. In this role you will be responsible for
partnering with the sales team to understand customer requirements and provide
sales support, prepare and deliver technical presentations and demos explaining
the benefits of Cloudflare products to existing and potential customers, and run
proof of concept trials for customers.
Specifically, we are looking for you to:
* Identify and map customer initiatives and business problems to Cloudflare
solutions
- Build relationships and technical champions within customer accounts
- Develop and present customer presentations at every Enterprise Customer’s
organization level
* Lead demo and proof-of-concept activities for Cloudflare prospects and
customers
* Demonstrate your expertise of Cloudflare with your peers through the
creation of professional content, including white papers, blog posts and
other knowledge sharing activities
* Represent and evangelize Cloudflare externally at Developer, Community,
Technology, Cybersecurity and Industry focused events with thought leadership
and expertise.
* Apply in-depth vertical knowledge or domain expertise. Advise on best
practices.
Basic Requirements
* Previous experience as a Solutions Engineer or other customer facing
technical role with CDN, Security, Networking or SaaS
- Solid communication, written and presentation skills
- Ability to work on several projects and activities concurrently
- Highly driven individuals that are curious, team players and work with a
sense of urgency
- Bachelor’s Degree or equivalent in relevant work experience
- The role requires up to 50% travel to attend meetings with prospects or
customers, attend conferences and other industry events, and to collaborate
with your Cloudflare teammates.
Examples of desirable skills, knowledge and experience
* You've built web applications before, or contributed to existing web
applications in a meaningful way.
* Polished communication and executive presentation skills with ability to
drive a discussion with a broad range of stakeholders (from the web developer
to the CISO).
* Relationship building: a proven track record of building deep technical
relationships with engineers and senior executives in large and strategic
accounts. Experience in managing various stakeholder relationships to build
consensus on security solutions/projects.
- Experience managing technical sales within large accounts.
- Developing champion-style relationships
- Driving technical wins
- Assisting with technical validation
- A deep understanding of core industry components of Cloudflare solutions (and
a desire to learn more):
* Internet security technologies including DDoS and DDoS mitigation,
Firewalls, TLS, VPN, DLP
* Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing,
GRE, SD-WAN, MPLS, Global Traffic Management
* technologies including reverse proxy (e.g., WAF and CDN), forward
proxy (secure web gateway), serverless application development
* Zero-trust network access (ZTNA & SASE) concepts including identity
management and authentication
- Cloud computing technologies such as AWS, GCP, Azure and others
- Some scripting or programming experience with one or more of JavaScript,
Python, Golang, BASH
* Understanding of, or experience with, regulatory requirements such as
FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.
* An undergraduate degree in Computer Science, Engineering or a related field.
Reminder: this is not a strict requirement at all. Candidates from all walks
of life are welcome.
Bonus Points
* Graduate-level degrees in Computer Science, Engineering or related fields.
Reminder: this is not a strict requirement at all. Candidates from all walks
of life are welcome.
- Relevant industry Certifications, Terraform experience
- Exposure to emerging technical landscape trends such as machine learning,
GenAI, DevOps, security operations etc.
More About You
* You can translate technical concepts and jargon for a wide variety of
audiences: from systems engineers, to front-end developers, through to IT
managers and C-levels in organizations.
* You want to be constantly learning new things and teaching what you've
learned to the broader team through internal and external blog posts, team
demos, and product training sessions.
* You have a knack for understanding problems and finding creative ways to
solve them. Our product suite is ever-growing, and knowing how to identify
which parts will solve a customer's particular problem is important.
* You understand how to manage a project, work to deadlines, and prioritize
between competing demands.
Compensation
Compensation may be adjusted depending on work location.
* For San Francisco based hires: Estimated annual salary of $221,000 -
$271,000.
* Los Angeles based hires: Estimated annual salary of $211,000 - $257,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and
your family. Our benefits programs can help you pay health care expenses,
support caregiving, build capital for the future and make life a little easier
and fun! The below is a description of our benefits for employees in the United
States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and
bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a
highly ambitious, large-scale technology company with a soul. Fundamental to our
mission to help build a better Internet is protecting the free and open
Internet.
Project Galileo
[ Since 2014,
we've equipped more than 2,400 journalism and civil society organizations in 111
countries with powerful tools to defend themselves against attacks that would
otherwise censor their work, technology already used by Cloudflare’s enterprise
customers--at no cost.
Athenian Project [ In 2017, we created the
Athenian Project to ensure that state and local governments have the highest
level of protection and reliability for free, so that their constituents have
access to election information and voter registration. Since the project, we've
provided services to more than 425 local government election websites in 33
states.
1.1.1.1 [ We released 1.1.1.1 [ to help fix
the foundation of the Internet by building a faster, more secure and
privacy-centric public DNS resolver. This is available publicly for everyone to
use - it is the first consumer-focused service Cloudflare has ever released.
Here’s the deal - we don’t store client IP addresses never, ever. We will
continue to abide by our privacy commitment
[ and
ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview
process may be asked to attend an in-person interview within one of the
Cloudflare Offices or Cloudflare Hubs. More details about this will be
available at that stage of the interview process.
This position may require access to information protected under U.S. export
control laws, including the U.S. Export Administration Regulations. Please note
that any offer of employment may be conditioned on your authorization to receive
software or technology controlled under these U.S. export laws without
sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to
providing equal employment opportunity for all people and place great value in
both diversity and inclusiveness. All qualified applicants will be considered
for employment without regard to their, or any other person's, perceived or
actual race, color, religion, sex, gender, gender identity, gender expression,
sexual orientation, national origin, ancestry, citizenship, age, physical or
mental disability, medical condition, family care status, or any other basis
protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with
disabilities. Please tell us if you require a reasonable accommodation to apply
for a job. Examples of reasonable accommodations include, but are not limited
to, changing the application process, providing documents in an alternate
format, using a sign language interpreter, or using specialized equipment. If
you require a reasonable accommodation to apply for a job, please contact us via
e-mail at
View email address on click.appcast.io or via mail at 101 Townsend St. San Francisco, CA
94107.
