Program Manager

Job Description

Job Description

Top Skills Must-Haves (Hard and/or Soft Skills):

• Project Management.
• Utility/Charging/EV Experience.
• Exceptional communication.
• Is utilities experience required: YES
• Attention to detail.
• Exceptional organization.
• Good decision making.

Job Summary:

• This role offers creative, business savvy, customer-minded individuals the opportunity to develop Transportation Electrification products and services for us that will delight customers while helping us to achieve our strategic objectives and priorities.
• Products could include demand response programs, web tools, payment options, pricing plans, technology offerings (electric vehicle infrastructure), etc.
• Hybrid - Local candidates only....Flexible in-office days Tue/Thu; some site visits will be required. This position have the opportunity for an extension or FTE.

Team and Work Environment:

• Can you give a high-level overview of your team size, roles, its initiatives/deliverables, and any tool/technologies specific to your team/department/project they will be supporting: The TE team consists of ~12 people working to create and support programs that support electrification of transportation by providing incentives and rebates to make the transition easier and more cost effective.
• What would "a day in the life of this role look like? The role would support the program management of Municipal Curbside Charging Collaboration. Additionally, this role would program manage the relationship with PBOT for pole and curbside charging.
• What interaction level with this role have the team members and hiring manager? There would be a high level on interaction with TE fleet teammates, Marketing, Customer Experience, Grid Edge, IT, Data, & Construction teams.
• What would you say is the top priority for the worker over the first few weeks/months? Understanding the Muni Curbside Program, ensuring program is ready for launch and construction ready. This will take a lot of cross-functional internal collaboration.
• What do you foresee being the biggest challenge in this role? Working with brand new technology, potential integrations, complex data sets, and learning who to contact within the company

ESSENTIAL JOB RESPONSIBILITIES:

• Develop strategies and project plans to ensure all Municipal Charging Collaboration has an exceptional customer experience.
• Project manage the development of assigned products and services, coordinating stakeholders in the development and management of the product or service offering.
• Assemble project teams to assist in the development and delivery of the product or service, including operations, marketing, training, data collection, design, construction, and customer experience.
• Adhere to project and product development methodologies for governance, measurement and evaluation.
• Lead RFP process on assigned projects as needed.
• Manage relationships and performance contracts with vendors and internal stakeholders.
• Develop and effectively manage program development budgets; review and report on program revenue and expenses monthly.
• Prepare presentations and related communications for executives and external audiences.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

• Typically 5-7 years of professional experience with a four-year degree in business, economics, marketing, communications or similar field.
• Demonstrated product development and marketing experience that showcases an understanding of how to engage customers and evaluate programs.
• Working knowledge of finance and accounting principles related to utility program implementations preferred.
• Excellent project management skills.
• Self-starter, capable of operating at a high level of autonomy.
• Strong analytic and problem-solving ability.
• Excellent communication skills to write concise reports, deliver high quality presentations, negotiate contracts, facilitate meetings, deliver presentations and prepare project documentation.