Medical Assistant

Medical AssistantWest Hartford - WEST HARTFORD, CT 06110OverviewPosition Type Full-Time/Part-TimeDescriptionMedical Assistant Talent Profile1. Key Qualifications• Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent preferred • Education: Completion of an accredited Medical Assistant program• Experience:1-3 years of experience in a clinical setting preferredExperience with electronic health records (EHR) systemsBasic knowledge of medical terminology and basic anatomy2. Core Skills• Clinical Skills:Taking vital signsPerforming Point-of-Care TestingPerforming EKGs, phlebotomy, and other diagnostic testsAssisting with minor proceduresEnsuring infection control and safety protocols• Administrative Skills:Scheduling patient appointments and managing calendarsMaintaining patient records and documentationProcessing insurance claims and verifying patient eligibilityCoordinating referrals and pre-authorizationsHandling medical inventory• Interpersonal Skills:Strong communication and active listening skillsEmpathy and ability to provide compassionate patient careTeamwork and collaboration with healthcare providersAbility to handle stressful situations professionallyMaintaining professionalism and confidentiality at all times3. Key Attributes• Professionalism:Maintains a positive attitude, respects patient confidentiality, and upholds ethical standards.• Attention to Detail:Ensures accurate documentation, follows company protocols, and minimizes errors in patient care.• Adaptability:Thrives in fast-paced environments, handles unexpected challenges, and remains dependable under pressure4. Performance Indicators• Patient Care Success:Positive patient reviews and feedbackEfficient and accurate completion of clinical and administrative tasksAdherence to healthcare regulations and safety protocolsDemonstrates initiative by anticipating patient and provider needsEffectively manages workload while maintaining high-quality care5. Ideal Candidate ProfileA compassionate and skilled Medical Assistant who embodies teamwork, adaptability, and a patient-first mindset. The ideal candidate is detail-oriented, thrives under pressure, and is dedicated to going the extra mile to provide exceptional care. They are dependable, professional, and passionate about continuous improvement. Above all, they uphold the company's mission by prioritizing Patients Over Everything, supporting their team as a Trusted Companion, and striving for Excellence in every aspect of their work.