Community Manager

Business Unit Overview

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats™, PEBBLES™, Grape-Nuts™ and Malt-O-Meal™ cereal and Peter Pan™ peanut butter, as well as Rachael Ray® Nutrish™, Kibbles 'n Bits™ and 9Lives™ dog and cat food. Post also provides private label solutions to customers in pet food, cereal, nut butters and granola. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit and follow us on LinkedIn or Facebook for the latest news.


Location Description

Post Consumer Brands corporate headquarters in Lakeville, Minnesota, is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two-building campus to help put breakfast on the tables of millions of consumers in North America.


Responsibilities

About the Role


The Community Manager is responsible for growing both grocery and pet communities across all social media channels. This individual is high-energy, driven, and looking to dive deep into the world of social media management. Responsibilities include responding and engaging with fans and consumers, scheduling content and combing platforms for user generated content, and generating social listening and channel reports to inform future marketing campaigns. With excellent communication skills, the community manager will work cross functionally to ensure the health of social channels.

Key Responsibilities

• Monitor all social media channels and Post Consumer Brand profiles for questions and comments
• Respond to fans and consumers through in-house social media management tools as well as native platforms
• Schedule all content through in-house social media management tools as well as native platforms
• Conduct daily social listening reporting on priority brands and share findings with the broader organization
• Conduct monthly profile and post-performance reporting on priority brands and share findings with brand and communications team
• Manage the influencer database and work alongside the PR team for outreach and surprise & delight opportunities
• Spot trends, potential issues, and campaign opportunities through real-time monitoring and sharing with the broader social media and PR teams
• Support the broader social media team on annual planning including agency reviews, campaign testing, and analysis of past campaigns

Qualifications

What We Are Looking For

Qualifications

• Bachelor's degree or equivalent work experience
• Minimum of 3 years of hands-on experience in the Marketing / Social Media space
• Knowledge of Sprout and Sprinklr social media management tools a plus

Experience

• CPG marketing/Social Media space experience
• Experience in consumer affairs a plus
• Excellent written and verbal communication skills
• Knowledge of social media content best practices
• Ability to work in a team environment as well as work with cross-functional partners

Why You will Love This Role

• Big company opportunity with a small company attitude
• Ability to influence the Marketing/Social Media space
• Collaborative, team and growth-oriented environment
• Opportunities for career development and advancement

Compensation

Pay range for this position is $54,308.00 - $78,747.00

Location & Travel

• Location: Lakeville, MN
• Travel: Minimal travel required as needed

The pay range for this position is $54,308 - $73,859 per year.