Sales Engineer Project Manager

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson a Fortune 500 company is proud to provide best-in-class products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

Templeton & Associates Equipment Sales a Ferguson Company is now seeking a Sales Engineer Project Manager to be responsible for the entire life cycle of the project activities from project award through final addition to managing projects this position is also responsible for field service operations warranty support/engineering support startup coordination and customer communications while ensuring projects are completed efficiently accurately and on schedule.

This role will offer hybrid flexibility following an initial training period in our Suwanee location.

Responsibilities

• Manage projects from project award through completion including project documentation scheduling procurement submittals startup warranty and closeout activities.
• Serve as the primary point of contact for assigned projects service requests warranty claims and project-related inquiries.
• Establish and maintain project schedules deliverables documentation and action items to ensure projects remain on track.
• Monitor project management reports software systems and databases to ensure project information schedules and records are accurate and current.
• Develop review and manage equipment submittals Operations and Maintenance (O&M) manuals technical documentation and project-specific deliverables.
• Manage project-related service calls field technicians manufacturers contractors and customers to ensure timely resolution of field issues.
• Prepare and maintain documentation for field service activities including COPI documentation pre-startup checklists warranty claim forms service reports and related records.
• Distribute collect review and maintain pre-startup checklists and ensure outstanding items are resolved prior to startup.
• Manage the warranty process from initial claim through final resolution including technical documentation manufacturer communication claim submission and customer notification.
• Evaluate warranty claims in accordance with manufacturer requirements and project specifications and coordinate engineering activities required for resolution.
• Communicate warranty claim status approvals denials corrective actions and resolutions to customers sales personnel manufacturers and internal stakeholders.
• Maintain complete and accurate records of service activities warranty claims project issues resolutions and customer communications.
• Schedule and manage preventative maintenance PM repair services equipment inspections and project startup activities.
• Manage parts ordering returns replacements and related documentation associated with warranty and field service activities.
• Develop implement and manage PM contracts and related documentation schedules and customer requirements.
• Identify project risks schedule concerns technical issues and customer requirements and take appropriate action to maintain project progress.
• Communicate directly with customers contractors manufacturers field personnel and internal teams to resolve project and equipment-related issues.
• Maintain ownership of assigned projects and ensure commitments deadlines and deliverables are met.
• Perform other duties as assigned.

Qualifications

• Bachelors degree in Civil Environmental Mechanical Engineering or a related technical field preferred.
• Five or more years of experience in project engineering and/or project management. Experience with pumps pumping systems and water system hydraulic analysis is preferred.
• Experience with Engineering Procurement and Construction (EPC) documentation and project execution is preferred.
• Strong customer-focused mindset with the ability to establish and maintain professional relationships.
• Ability to quickly develop a strong understanding of technical products equipment systems and processes.
• Self-motivated with the ability to independently manage multiple projects priorities and deadlines.
• Strong organizational project management and time management skills.
• Excellent attention to detail and commitment to producing accurate high-quality work.
• Strong analytical and problem-solving skills with the ability to identify issues and develop practical solutions.
• Proficiency in Microsoft Office Suite and PDF software.
• Excellent written and verbal communication skills.
• Strong reading comprehension with accurate spelling grammar and punctuation.
• Ability to communicate effectively with customers contractors manufacturers engineers field personnel and internal stakeholders.
• Ability to travel to customer sites throughout the state of Georgia.

At Ferguson we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial well-being of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Required Experience:

IC