Call Center Representative
American Behavioral Research Instit
Benefits:
401(k)
Competitive salary
Paid time off
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive inbound calls and place outbound calls
Identify the reason for the customer’s call, collect relevant information and provide solutions
Upsell products and services when appropriate
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Must be a US Citizen and reside in the continental United States
Previous experience as a Call Center Representative or in a similar role is preferred
Excellent phone and verbal communication skills
Understanding of active listening techniques
Familiarity with Customer Relationship Management (CRM) programs
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Multi-task on multiple programs at the same time
Requirements
- Must have private, stable, reliable, high speed internet service
- Must have your own computer or laptop with at least 8 gigs of usable RAM
- No Chromebooks allowed
- Must use compatible headset
- Designated workspace free from noise and other distractions
- You must have child care for your young children during work hours, you are not allowed to watch or care for them while on your shift.
Equipment Specifications
- Must have PC or Laptop with 8 gig of usable RAM or more (no Chromebooks)
- Speakers MUST work
Shift
- Hiring for 11:30am- 8pm est 10:30am- 7pm cst 9:30am- 6pm pst
this also includes Saturday 10am- 6:30pm est 9am- 5:30pm cst 8am- 4:30pm pst
This is a remote position.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Call Center Representative in Boca Raton, FL vacancy
- ...expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor... ...\n \n ~ Full-Time Patient Service Support Coordinator (Call Center)\n ~ Sage Dental Support Center is located in Boca Raton, FL \...SuggestedFull time
Sage Dental
Deerfield Beach, FL10 days ago $100k
...leading commission structure enables top salespeople to make $100k plus per year. Responsibilities and Duties Make outbound calls from leads generated from our marketing team. Schedule pre-qualified roof inspection appointments for our in-home Design...SuggestedFull timeShift workDay shiftModern Exteriors
Boca Raton, FL2 days ago$21 - $23 per hour
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Call Center Representative FullTime Boca Raton, FL, US Salary Range: $21.00 To $23.00 Hourly National Floors Direct is a direct-to-consumer Carpet...SuggestedHourly payFull timeLocal areaFlexible hoursNight shiftWeekend work- Call Center Representatives - Boca Raton About Emovis At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments. As the competence center for Abertis, a worldwide leading concessionaire managing 5000...SuggestedHourly payFull timeWorldwideAfternoon shift
- ...expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor... ...: ~ Full-Time Patient Service Support Coordinator (Call Center) ~ Sage Dental Support Center is located in Boca Raton, FL ~2...SuggestedFull time
- ...climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing...Currently hiring
Delta Air Lines
Boca Raton, FL4 days ago - Westat is seeking Field Interviewers for the MEPS study, a panel survey of health care costs and usage in the United States. Training includes mandatory online and in-person sessions beginning January 2027, with travel to MEPS training in January 2027. FIs conduct in-person...Part time
- Westat, Inc. is seeking motivated individuals for MEPS Field Interviewer roles in Boca Raton, FL. You will conduct in-person and computer-assisted video interviews with adults, arrange appointments, and collect signed documents for a national survey sponsored by AHRQ. This...Part timeNight shiftWeekend workAfternoon shift
- ...your growth is encouraged . If you have at least one year of call center or medical experience, preferably in optometry or... ...and discussing our employment opportunities. The Call Center Representative will play a pivotal role in ensuring our patients receive top...Full timeTemporary workPrivate practiceShift work
$23 per hour
...Role Summary BoomRx is seeking a Pharmaceutical Inside Sales Representative to join our sales team in Boca Raton. This is a phone based... ...of this position is consistent, high volume outbound calling and follow up.Sales Representatives will introduce BoomRx, identify...Hourly payFull timeWork at officeImmediate startMonday to FridayBoomRx
Boca Raton, FL3 days ago$80k - $100k
...+ Uncapped Incentives • High-Intent Inbound Leads • No Cold Calling Hablas inglés y español? Queremos conocerte. If You're a... ...in both English and Spanish. This isn't a traditional call center role or an appointment-setting job. You'll work exclusively...Hair Club
Boca Raton, FL4 days ago- ...Job Description Job Description Position: Call Center Representative Work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: Develop relationships with homeowners...
- ...Job Details Core Duties and Responsibilities: Relentlessly source new sales opportunities through outbound cold calls and emails. Understand customer needs and requirements. Route qualified opportunities to the appropriate Sales Executives for further development...
NewsMax Media
Boca Raton, FL4 days ago - TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment...Remote jobWork at office
- ...Job Description Job Description Customer Service Call Center Representative What You'll Do Make outbound calls to homeowners Qualify prospects and generate interest Schedule appointments for our sales consultants Manage lead activity and maintain accurate...
Statewide Window and Doors
Lighthouse Point, FLa month ago - Fernanda Macedo - State Farm Agent in Boca Raton seeks a qualified professional for the Life/Health Insurance Position. This role requires a customer-oriented expert to market insurance services and products effectively. The ideal candidate possesses excellent communication...
- Internet Strategy Group in Boca Raton, FL is seeking an Inside Sales Representative for a full-time inbound sales role. This position offers a structured training program, allowing you to earn while you learn, with guaranteed pay during training and uncapped earnings post...Full time
$17 per hour
ISG in Boca Raton, FL is seeking an Inside Sales Representative for inbound telecommunications. This full-time role starts at $17/hour during... ...pay and average earnings of $20+/hour. You’ll handle inbound calls, build rapport, identify needs, and sell internet, wireless,...Base plus commissionWeekly payFull time$18 - $23 per hour
...: $18-$23 per hour-- MUST HAVE SERVICE TITAN EXPERIENCE. As a Customer Service Representative & Dispatcher , you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying...Hourly payWork at officeAire Serv
Boca Raton, FL2 days ago- ...industry-leading sales training, lead generation support, and mentorship from top-performing agents. As a Brightway Insurance Sales Representative , you’ll focus on developing client relationships within your community and offering a full suite of insurance products,...
Brightway Insurance
Boca Raton, FL1 day ago - Summary:The Strategic Sourcing and Procurement teams drive immense value to ADT’s business. Come join this ambitious and passionate team and make an impact at a company that provides safety to millions of people every single day. This role is responsible for supporting,...Contract workWork at office
ADT Worldwide
Boca Raton, FL3 days ago - Reliable Services Job Opportunity Reliable Services has been a trusted provider of HVAC, plumbing, and electrical solutions across South Florida for years. Known for dependable service and customer-first values, Reliable is a leading name in Boca Raton and beyond. As...ApprenticeshipWork at officeLocal area
Roth Home
Deerfield Beach, FL2 days ago - ...guest requests to ensure they are completed accurately and to the guest’s satisfaction. PBX and Hotel Communications Manage incoming calls through the hotel’s PBX system efficiently, warmly, and professionally. Answer calls promptly and use polished language consistent...Work at officeLocal areaFlexible hoursDay shiftAfternoon shift
- ...passionate and professional Reservations Agent to join our team. The Reservations Agent will be responsible for responding to incoming calls, emails, and other inquiries from customers, providing excellent customer service. The successful candidate will have exceptional...Work at officeLocal areaFlexible hoursAfternoon shift
- Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from home. You will coordinate with clients before, during, and after trips, ensuring high-quality service and personalized support...Remote workFlexible hours
manatal-264
Boca Raton, FL5 days ago - Remote Careers seeks a Booking Agent to help clients coordinate reservations with professional support throughout the booking journey. The role emphasizes strong communication, keen attention to detail, and a client-focused approach to travel planning. This remote position...Remote workFlexible hours
Remote Careers
Boca Raton, FL4 days ago - ...Recommend relevant accommodations, upgrades, and enhancements based on guest needs. PBX & Telephone Services Answer internal and external calls promptly using Palm House telephone etiquette and service standards. Direct calls accurately to guest rooms, departments, and team...Seasonal workWork at officeLocal areaShift workAfternoon shift
- Emovis in Boca Raton is seeking motivated Call Center Representatives to join our Customer Support team in a full-time hourly role. You will be the first point of contact for customers, handling inbound calls, resolving issues, and delivering a positive experience. Prior...Hourly payFull time
- About the RolePrestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through...Remote work
manatal-264
Boca Raton, FL5 days ago - Remote-careers is seeking a Booking Agent to join our remote team. You will coordinate reservations, answer inquiries, and provide professional support through the entire booking process. The role emphasizes strong communication, organization, and attention to detail while...Remote workWork from home
Remote-careers
Boca Raton, FL2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
Related searches
- call center agent Boca Raton, FL
- healthcare call center representative Boca Raton, FL
- call agent Boca Raton, FL
- pharmacy call center representative Boca Raton, FL
- call center full time Boca Raton, FL
- medical call center Boca Raton, FL
- call center Boca Raton, FL
- director call center Boca Raton, FL
- call center recruiter Boca Raton, FL
- call center rn Boca Raton, FL