Head of Operations Plano,Texas,United States Service Delivery Posted 31 mins ago
Ericsson
ICT Program DirectorPlano,Texas,United StatesFind out how well you match with this jobJob ID:
790427## Join our Team About this opportunity: We are seeking an experienced ICT Program Director to lead the customer Next Generation Probing and Expert Analytics. The ideal candidate should ideally hold GIAP 8 certification and possess extensive expertise in successfully managing large-scale transformative programs. This role is critical in driving strategic objectives, ensuring operational excellence, and achieving impactful results for Ericsson and our customer What you will do:- Oversee all aspects of customer's Next Generation Probing and Expert Analytics projects, ensuring seamless execution across planning, implementation, and delivery phases.* Accountable for achieving financial targets set for the programs & managing financial hygiene and governance across the programs.* Align program objectives with Customer's strategic goals, driving and ensuring milestones are achieved effectively.* Act as the primary liaison between Ericsson and customer, addressing customer demands and delivering high-quality solutions.* Manage project resources efficiently, ensuring timely delivery while maintaining cost-effective operations.* Fit in within Ericsson's CORE3 structure as a CFR and Work closely with cross-functional teams and stakeholders, including technical and business units, to deliver desired outcomes.* Risk Management: Identify potential risks and implement mitigation strategies to keep the program on track.
- Bachelor's degree in engineering, Computer Science, Business, or related field; Master's degree preferred.* 10+ years of experience in telecom, technology, or services.* Demonstrated mastery of advanced skills in program management and leadership as validated by GIAP standards.* Successfully led programs in this space, showcasing a track record of driving innovation, operational efficiency, and business growth.* Understanding of cloud-native technology and infrastructure, including solutions like Kubernetes orchestration, CI/CD processes, software lifecycle management (LCM), and microservices architecture.* Strong understanding and experience with leveraging AI-driven and automation-based methodologies to enhance efficiency, improve execution timelines, streamline operations, and enable digital transformation in complex network environments. Proven ability to integrate AI and automation into large-scale Cloud Native initiatives.* Ability to build winning strategies that align with customer needs, optimize network function integration, and deliver transformative outcomes.* Leadership & Mentoring: Experienced in coaching and mentoring towards excellence, contributing to content generation, community leadership, and driving ROI in organizational goals.* Knowledge of telecom security, trustworthy AI, and regulatory frameworks as applied to CSS products.* Strong customer handling and stakeholder relationship skills with experience in delivering cross-functional collaborations.* Demonstrated growth mindset with a passion for driving cutting-edge Cloud Native products.* Prior hands-on experience with
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
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Vacancy posted 1 day ago
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