Customer Service Representative

Job Description

Job Description

Position Summary

We are seeking a Customer Service Representative / Data Entry Associate to join our client’s growing team in Frisco, TX. This is an entry-level customer service job with training provided and long-term growth opportunities.

Key Responsibilities

• Provide customer support via phone and in person
• Perform data entry, order processing, and account updates
• Process online orders, returns, warranties, and backorders
• Use computer systems and POS software to complete transactions
• Assist with general administrative and clerical tasks
• Work closely with customer service and sales teams

Qualifications & Skills

• High School Diploma or GED required
• 1+ year customer service experience preferred (retail, call center, office, or front desk)
• Strong computer skills, typing, and attention to detail
• Reliable, professional, and customer-focused

Employment Type & Compensation

• Full-Time | Temp-to-Hire
• Compensation: $18.00 per hour
• Application Period: This position will remain open until filled

Work Schedule

• Monday – Friday | 8:00 AM – 6:00 PM

Benefits

• Paid Holidays
• Medical, Dental, Vision insurance
• Bereavement Leave
• Retirement, 401(k)
• Personal Advancement

Employer Information
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.

Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.