Assistant Manager

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Job Intro At RMC, the Assistant Manager role is a high-impact sales position responsible for driving revenue, growing accounts, and maximizing branch performance. This role is ideal for individuals who are motivated by results, thrive in a fast-paced environment, and enjoy actively selling financial products while building strong customer relationships. If you are competitive, persuasive, and energized by meeting goals and earning based on performance, this role offers a clear path to success and advancement. Why work at Regional? · Regional offers competitive pay! We do our best to show that we value our team members! · You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work? · You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! · All full-time team members have access to our medical, dental, vision and 401(k) benefits! · Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments! Duties and Responsibilities · Drive sales performance by efficiently managing a dynamic workflow and meeting productivity targets, ensuring timely, high-quality service. · Consistently deliver a high-energy, sales-focused customer experience. · Actively sell and cross-sell credit and loan products by assessing customer needs and recommending appropriate solutions. · Own the full loan process, from application through funding, using strong product knowledge to close sales. · Meet and exceed individual and branch sales goals through proactive customer engagement. · Drive new and repeat business through in-branch conversations and outbound phone calls. · Increase branch profitability by growing account volume and improving customer retention. · Maintain accurate cash handling while following all company security and audit procedures. · Accurately receive, post, and track payments and fees in compliance with company policy. · Transport funds and deposits to and from the bank as required. · Take on additional responsibilities as assigned to support overall branch sales performance. · Manage delinquency building rapport, offering tailored payment options, and converting delinquent accounts into resolved balances. Minimum Qualifications · High School Diploma or equivalent. · Prior experience in sales-driven customer service, retail sales, or cash-handling environments. · Ability to pass drug screening and criminal and credit background checks. · Valid Driver’s License and access to a reliable vehicle with required liability insurance. Critical Competencies · Strong sales instincts with a proven ability to close deals and influence customer decisions. · Confident, persuasive verbal and written communication skills. · Natural relationship-builder who connects well with a wide range of customers. · Highly motivated by goals, incentives, and pay-for-performance compensation. · Ability to multitask and stay focused in a fast-paced, results-driven environment. Working Conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: #RGNL Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations. Founded in 1987, Regional Finance provides services to 450,000 customers annually and provides employment for over 1750 team members and growing. We place an emphasis on making a meaningful difference in peoples’ lives by bringing a personal touch to finances and a commitment to diversity, equity, and inclusion that creates a work environment where all employees have a sense of belonging. Team members will have the opportunity to give back to their communities through our outreach program, Regional Reach, that services many organizations throughout the year such as the American Heart Association. Regional Finance is continuously expanding with future plans to become a national brand. Whether you are looking for a job in finance, customer service or even a management role, there are many opportunities for advancement within our company. Team members have an incredible benefits package, including but not limited to a comprehensive medical, dental, and vision plan, 401k plans with a company match, and PTO and paid holidays. At Regional Finance, we care about each other, our customers, and our communities and look for each Team Member’s strengths to meet our shared goals. We offer a variety of incredible benefits, including but not limited to a comprehensive medical, dental, and vision plan, 401(k) plans with matching company contributions, PTO and paid holidays, paid parental leave and an employee assistance program for mental health and counseling. Notice to California Applicants Regional Management Corp. (“Regional Management,” “we,” “our,” or “us”) respects the privacy of our employee’s personal information. Pursuant to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”), we are required to provide California employees and job applicants with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, sale, sharing, and retention of their personal information as well as a description of the rights they have regarding their personal information. This Privacy Policy provides the information the CCPA requires as well as other useful information regarding our collection and use of employees and job applicants’ personal information. If you are a job applicant who resides in the states of California, please review our California Employee Privacy Policy by clicking on the following link: California Employee Privacy Policy