Senior Product Associate - Employee Experience, Content Management Systems

Senior Product Associate – Employee Experience, Content Management Systems Brooklyn, NY, United States and 2 more Job Information Job Identification 210743589 Job Category Product Management Business Unit Corporate Sector Posting Date 05/08/2026, 03:09 PM Locations 4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US 237 Park Ave, New York, NY, 10017, US 575 Washington Blvd, Jersey City, NJ, 07310, US Apply Before 05/15/2026, 04:00 AM Job Schedule Full time Base Pay/Salary Brooklyn,NY $99,750.00-$150,000.00; New York,NY $99,750.00-$150,000.00; Jersey City,NJ $99,750.00-$150,000.00 Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Experience, you'll play a hands‑on role in shaping how employees across the firm discover and interact with content and resources. You'll be embedded in a product quad — working alongside a Product Manager, engineers, UX, and analytics — to drive the migration and evolution of our content management platform, Adobe Experience Manager (AEM). This is a fast‑moving environment with a major migration milestone on the horizon, and you'll be contributing to work that spans web, mobile, and agentic channels, including feeding content to our AI‑powered Employee Assistant and exploring prompt‑based page creation to transform how content authors work. Job Responsibilities Supports the Product Manager in identifying new product opportunities that reflect the needs of our employees through user research, discovery, and ongoing feedback Manages and maintains the product backlog, writing well‑defined requirements, epics, and user stories that enable the engineering team to deliver with clarity and confidence Actively participates in scrum ceremonies, helping the team plan, prioritize, and deliver against the product roadmap Considers and plans for upstream and downstream implications of new features across web, mobile, and agentic channels Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and surface features that improve the employee experience Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle Facilitates end‑to‑end User Acceptance Testing for platform changes, understanding the impacts on the employee journey, back‑end systems, and ITE (Integrated Test Environment) cycles Partners closely with cross‑functional teams to sequence and deliver product changes that optimize multi‑channel content experiences Navigates ambiguous environments with curiosity and persistence, using strategic thinking and problem‑solving skills to drive clarity and direction Required Qualifications, Capabilities, and Skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Demonstrated experience managing a product backlog and working with a scrum team Proficient knowledge of the product development life cycle, including discovery, requirements definition, and delivery Understanding of product testing cycles, requirements, and execution Developing knowledge of data analytics and data literacy Excellent communication, influencing, and negotiation skills with the ability to develop and maintain collaborative relationships Curiosity, a growth mindset, and a willingness to learn new tools, platforms, and domains quickly Experience working across multiple business areas and/or functions to deliver results Preferred Qualifications, Capabilities, and Skills Experience working with Adobe Experience Manager or other enterprise content management systems Familiarity with multi‑channel content delivery (web, mobile, conversational/agentic) Exposure to AI‑powered products or workflows, including generative AI or agent‑based capabilities Understanding of content governance, taxonomy, and digital publishing workflows We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr JPMorgan Chase & Co.