Part-Time Member Advisor - Parma

Join Our Team as a Part-Time Member Advisor TRUE Community Credit Union is looking for a Part-Time Member Advisor to join our team at our Parma Branch. This opportunity is ideal for individuals with experience as a Bank Teller, Universal Banker, Personal Banker, Member Service Representative, Financial Services Representative, Customer Service Representative, or Retail Associate who enjoy helping people, building relationships, and making a positive impact every day. As a Member Advisor, you'll be a trusted resource for members by providing exceptional service and guidance through everyday financial interactions. You'll assist with transactions, account services, and lending solutions while helping members achieve their financial goals. Every interaction is an opportunity to make a meaningful impact and help members move closer to their financial goals. Pay & Benefits $17.00 - $18.50 Employee Assistance Program (EAP) Paid Time Off (PTO) 12 paid holidays 401(k) with company match Pension plan Gym membership reimbursement Tuition reimbursement Growth and development opportunities Schedule This part-time position works approximately 26 to 29 hours per week, with scheduled hours Monday through Friday between 8:45 a.m. and 5:00 p.m., occasional shifts beginning as early as 7:00 a.m., and 2 to 3 Saturdays per month from 8:45 a.m. to 1:00 p.m. What You'll Do As a Member Advisor, you'll help members with their everyday banking needs while providing personalized financial solutions. You'll process deposits, withdrawals, transfers, loan payments, and other account transactions with accuracy and efficiency. You'll open and maintain deposit accounts, assist with consumer loan applications, educate members on fraud prevention and account security, and recommend products and services that support their financial well-being. Success in this role comes from delivering outstanding customer service, identifying member needs, and building lasting relationships through every interaction. What We're Looking For High school diploma or GED required One year of banking, retail, cash handling, customer service, sales, or related experience preferred Strong communication and relationship-building skills Ability to multitask in a fast-paced environment Comfort using technology and learning new systems Why TRUE? At TRUE Community Credit Union, we do more than provide financial services. We help people build brighter futures and strengthen our communities. Our culture is built on collaboration, inclusion, growth, and genuine care for one another. Whether your background is in banking, retail banking, sales, customer service, cash handling, financial services, or relationship management, you'll find opportunities to grow your career while making a meaningful difference every day. Ready to join our team? Apply today and bring your talents to a team that's passionate about helping people thrive. Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.