Business Assistant I

Job Description

Job Description

Join Our Team as a Patient Experience & Community Relations Coordinator

Valley Urgent Dental is looking for an energetic, outgoing people-person to become the face of our practice!

This is much more than a traditional front desk position. We're looking for someone with a contagious personality who loves meeting new people, building relationships, and creating exceptional experiences for every patient who walks through our doors.

• Welcome patients with warmth, enthusiasm, and a smile.

• Answer phones professionally and confidently while creating a great first impression.

• Schedule appointments efficiently to help keep our providers' schedules full.

• Build relationships with patients that encourage trust, loyalty, and referrals.

• Represent Valley Urgent Dental in the community by visiting local businesses, schools, and organizations to introduce our office and distribute marketing materials.

• Help coordinate community outreach events and promotional opportunities.

• Support the team in creating an upbeat, positive office culture where patients feel valued.

We're searching for someone who is:

• Naturally bubbly, positive, and high energy.

• Comfortable starting conversations with anyone.

• Passionate about helping people and providing outstanding customer service.

• Organized, dependable, and able to multitask in a fast-paced environment.

• Confident on the phone and skilled at converting calls into scheduled appointments.

• Self-motivated and excited to represent our practice throughout the community.

• A team player who enjoys contributing to a fun, supportive workplace.

• Bilingual.

• Experience in dental or medical front office.

• Customer service, sales, hospitality, or marketing experience.

• Strong communication and relationship-building skills.

At Valley Urgent Dental, we believe dentistry should be welcoming, compassionate, and convenient. Every interaction matters, and we're looking for someone who shares our passion for making patients feel cared for from their very first phone call.

If you're someone who lights up a room, loves connecting with people, and enjoys making a real impact in your community, we'd love to meet you!

Apply today and help us become the first choice for urgent dental care in our community!

Required

• High School diploma or equivalent
• 2 or more years of business / office experience

Desirable

• Associate’s Degree / bachelor’s degree

Certifications

• None

Knowledge/Skills/Abilities

• Competitive, energetic results driven
• Self-starter, Independent worker/thinker
• Goal achiever
• Customer Service Focused
• Tech savvy, computer proficient
• Attention to detail
• Lifelong learner, committed to continual educational advancement
• Can take respectful, constructive feedback
• Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.)
• Can complete tasks in a timely manner