Public Area Attendant - Cloister Housekeeping (Full-Time)

Public Area Attendant - Cloister Housekeeping (Full-Time)

Job Category: Rooms Requisition Number: PUBLI007308

Full-Time

Cloister Hotel Sea Island, GA 31561, USA

Description

As a Public Area Attendant, you deliver extraordinary guest experiences every day. You are a gracious ambassador for Sea Island with every interaction. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service, ensuring all public areas are always sparkling and meet our high standards of cleanliness and sanitation. As a member of our Housekeeping team, you live and share your passion for genuine hospitality in your commitment to enriching lives.

You approach your Public Area Attendant responsibilities conscientiously, ensuring spaces are always ready for guests, by carefully and thoroughly maintaining public areas, including restrooms, open spaces, patios, and closets. Responsibilities include daily removal of all accumulated debris, deep cleaning, vacuuming, replenishing amenities, and cleaning mirrors and windows. You attentively and safely drive company vehicles to assigned locations. You support your team by ensuring equipment and supplies are carefully and securely stored. You take pride in keeping all areas and vehicles clean, safe and well organized.

Job Essentials:

• Consistently follow your team's processes and procedures, including standards for quality, timing, attendance, appearance, and lost/found items.
• Follow all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets.
• Thoroughly check each room and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately.
• Maintain knowledge of Sea Island's properties, services, and offerings, and enthusiastically share this information with guests and members.
• Help resolve service issues in a timely and positive way, following up as needed.
• Willing and timely execution of other duties as delegated by leadership.

Job Requirements:

• Previous experience working to high housekeeping standards, preferably in a resort environment
• Safety mindset; expertise in commercial cleaning and floor care including knowledge of cleaning chemicals
• Possess and maintain valid Georgia driver's license, and maintain all Sea Island driver requirements, including a favorable driving record, a yearly Motor Vehicle Report (MVR) review and DOT certifications
• Physical strength and stamina to perform a housekeeping attendant role, maintain ongoing, prolonged physical activity throughout a scheduled day to include lifting 50+ pounds, working in a resort environment, comfort with noise levels, electrical, chemical, and fume hazards with or without a reasonable accommodation
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
• Timeliness and flexibility – you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings, and holidays
• Communication skills in English, both written and verbal and/or ability to use translation devices as needed to best communicate with guests, members, fellow team members, and others

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.