Telehealth Facilitator
Wellpath
Job Description
Job Description
Overview
The Telehealth Facilitator supports the coordination, tracking, and implementation of telemedicine services across the assigned region by assisting with program setup, provider alignment, technology onboarding, and site communication. In this role, the facilitator also delivers ongoing technical support, manages provider and vendor scheduling, and ensures accurate clinical documentation through scribe responsibilities. Additionally, this position provides regional coverage for Clinical Coordinator and Phlebotomist needs as operationally required.
Responsibilities
- Support new telemedicine program launches, including intake review, provider alignment, site communication, technology setup, and workflow coordination.
- Provide ongoing technical support to sites using telemedicine services.
- Coordinate telemedicine provider and vendor schedules across multiple facilities.
- Create and distribute program communications according to established communication plans.
- Perform clinical support functions as needed, including scribing, clinical coordinator coverage, phlebotomy duties, and regional travel.
Qualifications
Education
- Successful completion of an accredited CMA Course.
Experience
- Experience using Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
Licenses/Certifications
- Medical assistant certification.
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