Automotive Parts Counterperson

Parts Counterperson

Underriner Ford / Nissan is looking for a Parts Counterperson to join our team. Our continued growth and success is based on generating customer loyalty by providing world-class customer service. If you have worked with automotive parts, we want you!

Our Parts Team Members enjoy 5 day work weeks with Sundays off, opportunity for growth. We offer an excellent career path to talented individuals who recognize opportunity and demonstrate their ability to achieve. Underriner Automotive is an equal opportunity employer and a drug free workplace.

Summary:

The Parts Counterperson is responsible for pricing and providing necessary parts to the service department. The Parts Counterperson is responsible for facilitating sales and placing special orders with manufacturer. The ideal candidate must have a minimum of 1-3 years automotive parts experience. Candidates without parts experience will not be considered.

Benefits:

• Excellent working hours
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Health savings account
• Life insurance
• Paid time off
• Employee discount
• Referral program

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Assists customers in selecting and purchasing parts.
• Places special orders for parts.
• Reads appropriate manuals to ascertain type and specification of part.
• Provides pricing and product information to customers.
• Dispenses parts to the service department.
• Orders out-of-stock parts requested by customers.
• Assists in taking inventory.
• Meets departmental production and profitability goals.
• Maintains customer satisfaction scores at or above dealership standards.
• Answers telephone promptly and consistent with dealership guidelines.
• Follows Safeguards rules and regulations.

Job Requirements:

• At least 2 years of Automotive Parts Counter-person experience with a Dealership preferred.
• Dealer Built DMS Knowledge strongly preferred.
• Professional personal appearance.
• Strong record of positive Customer Satisfaction results.
• Team-oriented.
• Submit to and successfully complete MVR and background check.
• Valid driver's license with good driving record.
• Some heavy lifting required.